Ivan Mugyema (MBA)

Project Manager at African Queen Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Kampala, Central Region, Uganda, UG
Languages
  • English Full professional proficiency
  • Swahili Elementary proficiency
  • Runyakitara Native or bilingual proficiency
  • Luganda Native or bilingual proficiency

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Experience

    • Uganda
    • Manufacturing
    • 1 - 100 Employee
    • Project Manager
      • Dec 2021 - Present

      Developing core end-to-end infrastructure to drive a full-portfolio B2B offering for traditional & non-traditional players *Develop best-in-class last-mile infrastructure & expand business top-line *Expand B2B categories & develop full range outlet focus with decentralized fulfillment *Consolidate last-mile infrastructure to help develop & grow MNC partnerships Developing core end-to-end infrastructure to drive a full-portfolio B2B offering for traditional & non-traditional players *Develop best-in-class last-mile infrastructure & expand business top-line *Expand B2B categories & develop full range outlet focus with decentralized fulfillment *Consolidate last-mile infrastructure to help develop & grow MNC partnerships

    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Area Sales Manager
      • Jun 2019 - Mar 2023

      - Deliver volume targets as agreed during Quarterly business reviews- Ensure self and team always meet targets, due dates and quality standards by providing professional advice to ensure achievement of goals- Ensure that DSD contribution is maintained to drive for business sustainability for the distributor- Drive productivity through the management of resources and operational budgets- Ensure that objectives in terms of availability, visibility, volume, quality and price compliance of products are achieved within assigned area- Successfully ensure deliveries from distributor HQ are adhered to, minimize the number of OOS situations by driving effective calls through distributor team, drive initiatives to ensure growth of target KPIs; Volume and DSD- Successfully support portfolio strategies to drive growth in market share- Contribute to the overall marketing strategy and plan by integrating the brand and consumer segment strategies into the market trade marketing and distribution strategy- Oversee the execution of brand programs and convey a clear picture of current performance to team members and distributor- Ensure market works in accordance to IMP, corporate guidelines and within Uganda Tobacco Control Act- Communicate business direction and goals and ensure team members and distributor staff can articulate them- Actively contribute to corporate and brand advocacy- Ensure TM&D team is well trained and motivated in order that trade marketing and distribution representation is superior to the competition in respect of both core and value added services- Successful implementation of change programs in response to changes in route to market Show less

    • Marketing Services Manager
      • Jan 2018 - May 2019

      - Manage the merchandising store and implementation of the merchandising strategy (development, deployment, maintenance and evaluation)- Constant monitoring and reporting on spend related to markets under responsibility to ensure activities are within budget set- Monitor all other resources allocated to implement cycle plan to ensure activities are within budget set- Ensure that all projects types are managed within approved Activity recommendations before release to market- Actively participate in group company process through supporting East and Central Africa markets.- Constant monitoring and reporting on performance of brands/segments under responsibility to ensure targets are met by all teams.- Drive the above market way of working to ensure timely execution of plans- Identify, initiate, manage and develop new product and packaging projects, to satisfy consumer needs so as to contribute to future corporate growth and profit objectives- Contribute to create a climate which encourages innovation and creativity- Understand market needs on merchandising, though visits and interaction, and translate it into actionable opportunities Show less

    • Key Account Manager
      • Sep 2016 - Dec 2017

      - Implement a Key Accounts business plan with customised trade programmes to meet business objectives and ensure superior performance - Ensure that objectives in terms of availability, visibility, volume, margin, quality (e.g., RQI) and customer price of products are achieved for Key Accounts outlets - Actively participate in business development projects (e.g., trade incentive schemes, internal brand awareness campaigns, etc.) - Build and maintain strong business relationship with outlet owners in order to move outlet to the position of business partner- Provide ideas on how to develop retail touch-points in outlets Show less

    • Merketing Services Executive
      • Jan 2016 - Dec 2016

      - Drive portfolio implementation within Uganda to deliver FY 2016 Uganda volume, GDB volume, share and NTO targets- Drive long term business sustainability growth and profitability- Drive volume growth initiatives- Route to market and business transformational projects: Defend market leadership in Uganda through leveraging on RTM strategy and drive the delivery of relevant business transformation projects- Embed a culture of high performance, Competition, trust & pride 6. Proactive collaboration with cross functional teams to deliver agreed business objectives.ithin the TM&D Function as a way of life Show less

    • United Kingdom
    • Tobacco Manufacturing
    • 700 & Above Employee
    • Trade Marketing Representative
      • Sep 2012 - Dec 2014

      - Performance focusing on contributing to growing volume, share, profit and other hard measures of success - Deliver Global Driving Brand and Total Volume on In Market Sales - Cycle activity planning, execution & evaluation - Drive call effectiveness and efficiency  Drive excellence in Point Of Purchase execution through Category management  Drive full understanding and utilization of market information  Compliance to agreed control and regulatory environment  Performance focusing on contributing to talent, leadership and personal development as well as organizational productivity  Develop effective work relationships with external Stakeholders (distributor team, trade and consumers)  Support the creation of a multi skilled, empowered, and risk taking deep TM&D pool  Among other related duties as assigned. Show less

    • Pakistan
    • Telecommunications
    • 700 & Above Employee
    • Territory Sales Manager
      • May 2008 - Aug 2012

      - Managing overall scratch-for recharges and SIM sales-to ehnance activations in my area of operation- Pushing stock purchases for primary target and stock sales for secondary target- Managing all teams in my area of trade to ensure increased sales on a daily- Pushing monthly sales targets in the trade through primary and secondary target achievement.- Promoting the company at all levels through conducting retailer promotions draws and trade visits among others.- Managing and supervising all sales and trade processes and documentation.- Training Retail Development Officers on sales processes, product knowledge among others- Managing sales dairies and Trackers and conducting morning clinics - Managing product pricing at the franchise and all levels in the trade- Managing clientele feedback on e.g. network quality, products and services etc. - Trade visits through route tracking and accompaniments- Retailer survey on monthly basis on quantity and quality to verify market share- Managing company assets and equipment in my area of trade - Branding and Communication both in the trade and beyond- Tracking company performance to maintain a favorable market share- Creating and identifying opportunities for business growth- Availing daily, weekly and monthly sales reports - Perform other related duties as assigned Show less

    • Customer Care Advisor
      • Feb 2008 - Aug 2010

      - Handling both data and voice customer calls, providing solutions and support to ensure customer satisfaction at all times- Making customer retention appointments and executing them with relevant departments- Managing, coordinating and bridging the gap between customers and the company- Representing the company about different products and services on radio talk shows to enlighten customers about competitive offers the company has got- Providing sales leads and service requests to the relevant departments- Organize and maintain customer call and Data records and bills appropriately- Prepare and relay information from Customer Care to other support departments- Explain policies and procedure, answer various questions related to the Warid Products and Service from customers- Handle requests or complaints, and routing them to the supervisors as appropriate- Perform other related duties as assigned. Show less

  • Bayport Financial Services
    • Uganda - Central Region
    • Sales Administrator
      • Feb 2006 - Jan 2008

      - Coordinating and compiling company sales in all regions - Updating customers with monthly deduction runs on print outs - Designing and facilitating daily, weekly and monthly sales reports - Liaising and balancing with mediate supervisor (CFO) on different assignments on a daily - Coordinate with collections department on collections target performance and execution - Communicate and provide feedback to the CFO and regional targets performance and challenges for lasting solutions - Among other duties as assigned. Show less

    • Research Assistant- Aquaculture Development in Uganda
      • Aug 2004 - Dec 2004

      - Participated in conducting research on Fish fingering and broad stock moterity rate, development and feeding behavior in Uganda - Compiled literature on commercial fish farming - Trained small scale Fish Farmers and transformed them to commercial levels - I participated in the East African Fish Restocking programme Funded by World Bank - Participated in conducting research on Fish fingering and broad stock moterity rate, development and feeding behavior in Uganda - Compiled literature on commercial fish farming - Trained small scale Fish Farmers and transformed them to commercial levels - I participated in the East African Fish Restocking programme Funded by World Bank

Education

  • Amity University Delhi
    Master of Business Administration (MBA), International Business
    2014 - 2016
  • Makerere University
    Bachelor's Arts degree, Organisational Studies
    2002 - 2005

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