Ivan Mugyema (MBA)
Project Manager at African Queen Limited- Claim this Profile
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English Full professional proficiency
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Swahili Elementary proficiency
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Runyakitara Native or bilingual proficiency
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Luganda Native or bilingual proficiency
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Bio
Experience
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African Queen Limited
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Uganda
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Manufacturing
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1 - 100 Employee
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Project Manager
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Dec 2021 - Present
Developing core end-to-end infrastructure to drive a full-portfolio B2B offering for traditional & non-traditional players *Develop best-in-class last-mile infrastructure & expand business top-line *Expand B2B categories & develop full range outlet focus with decentralized fulfillment *Consolidate last-mile infrastructure to help develop & grow MNC partnerships Developing core end-to-end infrastructure to drive a full-portfolio B2B offering for traditional & non-traditional players *Develop best-in-class last-mile infrastructure & expand business top-line *Expand B2B categories & develop full range outlet focus with decentralized fulfillment *Consolidate last-mile infrastructure to help develop & grow MNC partnerships
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BAT
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United Kingdom
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Tobacco Manufacturing
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700 & Above Employee
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Area Sales Manager
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Jun 2019 - Mar 2023
- Deliver volume targets as agreed during Quarterly business reviews- Ensure self and team always meet targets, due dates and quality standards by providing professional advice to ensure achievement of goals- Ensure that DSD contribution is maintained to drive for business sustainability for the distributor- Drive productivity through the management of resources and operational budgets- Ensure that objectives in terms of availability, visibility, volume, quality and price compliance of products are achieved within assigned area- Successfully ensure deliveries from distributor HQ are adhered to, minimize the number of OOS situations by driving effective calls through distributor team, drive initiatives to ensure growth of target KPIs; Volume and DSD- Successfully support portfolio strategies to drive growth in market share- Contribute to the overall marketing strategy and plan by integrating the brand and consumer segment strategies into the market trade marketing and distribution strategy- Oversee the execution of brand programs and convey a clear picture of current performance to team members and distributor- Ensure market works in accordance to IMP, corporate guidelines and within Uganda Tobacco Control Act- Communicate business direction and goals and ensure team members and distributor staff can articulate them- Actively contribute to corporate and brand advocacy- Ensure TM&D team is well trained and motivated in order that trade marketing and distribution representation is superior to the competition in respect of both core and value added services- Successful implementation of change programs in response to changes in route to market Show less
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Marketing Services Manager
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Jan 2018 - May 2019
- Manage the merchandising store and implementation of the merchandising strategy (development, deployment, maintenance and evaluation)- Constant monitoring and reporting on spend related to markets under responsibility to ensure activities are within budget set- Monitor all other resources allocated to implement cycle plan to ensure activities are within budget set- Ensure that all projects types are managed within approved Activity recommendations before release to market- Actively participate in group company process through supporting East and Central Africa markets.- Constant monitoring and reporting on performance of brands/segments under responsibility to ensure targets are met by all teams.- Drive the above market way of working to ensure timely execution of plans- Identify, initiate, manage and develop new product and packaging projects, to satisfy consumer needs so as to contribute to future corporate growth and profit objectives- Contribute to create a climate which encourages innovation and creativity- Understand market needs on merchandising, though visits and interaction, and translate it into actionable opportunities Show less
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Key Account Manager
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Sep 2016 - Dec 2017
- Implement a Key Accounts business plan with customised trade programmes to meet business objectives and ensure superior performance - Ensure that objectives in terms of availability, visibility, volume, margin, quality (e.g., RQI) and customer price of products are achieved for Key Accounts outlets - Actively participate in business development projects (e.g., trade incentive schemes, internal brand awareness campaigns, etc.) - Build and maintain strong business relationship with outlet owners in order to move outlet to the position of business partner- Provide ideas on how to develop retail touch-points in outlets Show less
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Merketing Services Executive
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Jan 2016 - Dec 2016
- Drive portfolio implementation within Uganda to deliver FY 2016 Uganda volume, GDB volume, share and NTO targets- Drive long term business sustainability growth and profitability- Drive volume growth initiatives- Route to market and business transformational projects: Defend market leadership in Uganda through leveraging on RTM strategy and drive the delivery of relevant business transformation projects- Embed a culture of high performance, Competition, trust & pride 6. Proactive collaboration with cross functional teams to deliver agreed business objectives.ithin the TM&D Function as a way of life Show less
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BAT
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United Kingdom
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Tobacco Manufacturing
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700 & Above Employee
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Trade Marketing Representative
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Sep 2012 - Dec 2014
- Performance focusing on contributing to growing volume, share, profit and other hard measures of success - Deliver Global Driving Brand and Total Volume on In Market Sales - Cycle activity planning, execution & evaluation - Drive call effectiveness and efficiency Drive excellence in Point Of Purchase execution through Category management Drive full understanding and utilization of market information Compliance to agreed control and regulatory environment Performance focusing on contributing to talent, leadership and personal development as well as organizational productivity Develop effective work relationships with external Stakeholders (distributor team, trade and consumers) Support the creation of a multi skilled, empowered, and risk taking deep TM&D pool Among other related duties as assigned. Show less
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Warid Telecom
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Pakistan
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Telecommunications
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700 & Above Employee
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Territory Sales Manager
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May 2008 - Aug 2012
- Managing overall scratch-for recharges and SIM sales-to ehnance activations in my area of operation- Pushing stock purchases for primary target and stock sales for secondary target- Managing all teams in my area of trade to ensure increased sales on a daily- Pushing monthly sales targets in the trade through primary and secondary target achievement.- Promoting the company at all levels through conducting retailer promotions draws and trade visits among others.- Managing and supervising all sales and trade processes and documentation.- Training Retail Development Officers on sales processes, product knowledge among others- Managing sales dairies and Trackers and conducting morning clinics - Managing product pricing at the franchise and all levels in the trade- Managing clientele feedback on e.g. network quality, products and services etc. - Trade visits through route tracking and accompaniments- Retailer survey on monthly basis on quantity and quality to verify market share- Managing company assets and equipment in my area of trade - Branding and Communication both in the trade and beyond- Tracking company performance to maintain a favorable market share- Creating and identifying opportunities for business growth- Availing daily, weekly and monthly sales reports - Perform other related duties as assigned Show less
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Customer Care Advisor
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Feb 2008 - Aug 2010
- Handling both data and voice customer calls, providing solutions and support to ensure customer satisfaction at all times- Making customer retention appointments and executing them with relevant departments- Managing, coordinating and bridging the gap between customers and the company- Representing the company about different products and services on radio talk shows to enlighten customers about competitive offers the company has got- Providing sales leads and service requests to the relevant departments- Organize and maintain customer call and Data records and bills appropriately- Prepare and relay information from Customer Care to other support departments- Explain policies and procedure, answer various questions related to the Warid Products and Service from customers- Handle requests or complaints, and routing them to the supervisors as appropriate- Perform other related duties as assigned. Show less
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Bayport Financial Services
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Uganda - Central Region
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Sales Administrator
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Feb 2006 - Jan 2008
- Coordinating and compiling company sales in all regions - Updating customers with monthly deduction runs on print outs - Designing and facilitating daily, weekly and monthly sales reports - Liaising and balancing with mediate supervisor (CFO) on different assignments on a daily - Coordinate with collections department on collections target performance and execution - Communicate and provide feedback to the CFO and regional targets performance and challenges for lasting solutions - Among other duties as assigned. Show less
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National Agriculture Research Organization (NARO)
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Uganda - Western Region
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Research Assistant- Aquaculture Development in Uganda
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Aug 2004 - Dec 2004
- Participated in conducting research on Fish fingering and broad stock moterity rate, development and feeding behavior in Uganda - Compiled literature on commercial fish farming - Trained small scale Fish Farmers and transformed them to commercial levels - I participated in the East African Fish Restocking programme Funded by World Bank - Participated in conducting research on Fish fingering and broad stock moterity rate, development and feeding behavior in Uganda - Compiled literature on commercial fish farming - Trained small scale Fish Farmers and transformed them to commercial levels - I participated in the East African Fish Restocking programme Funded by World Bank
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Education
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Amity University Delhi
Master of Business Administration (MBA), International Business -
Makerere University
Bachelor's Arts degree, Organisational Studies