Experience

North International Bank

• Banking
• 1 - 100 Employee

• Card Operations Manager

  • Mar 2018 - Present

  Lead, plan, organize, direct and coordinate the necessary efforts for the design, implementation, control and follow-up in the development of special projects of Card Services, financial services industry and payment applications, in order to support the achievement of the goals of growth, profitability, positioning, customer satisfaction and updating of the Means of Payment in the market globally, complying with the guidelines and standards established by the franchises Mastercard / UnionPay, improving the efficiency of the area through changes aimed at the best performance of the business processes with the good use and management of resources.



Consorcio Credicard

• Venezuela
• Financial Services
• 300 - 400 Employee

• Operations Project Manager

  • Oct 2011 - Present

  Led numerous major projects in the Venezuelan Banks Chip EMV of excellent with focus on migration from magstripe to chip technology, implementation projects from Partial grade SDA to Full Grade Chip. Manage and support to chip implementation, delivery technical chip migration expertise. Support introduction of new products/services on chip plataform and Consulting services for EMV Technology and Payment Smart Cards.Managed relations with banks on all matters related to operations and technology, provided support to customers/banks in business, technology and operations areas to implement and update new products and services associated to Mastercard / Visa.

• Control Managing Leader

  • Jan 2010 - Sep 2011

  Defined and introduced set of key Performance indicators to measure progress of chip migration. Implement and manage critical paths/milestones and monitoring mechanisms for the project, Ensure high quality and timely production of all deliverables. Oversee the work of the consultant, including a thorough review of all documents prepared for the working group. Monitor project budget. Participate in presentations about the project to board and to other key stakeholders as required. Participate in staff team meetings and board meetings. Provide input to the strategic planning process, facilitate the definition of project scope, goals and deliverables.