Ivan Lucas Shanmugam

Customer Relation Consultant at Cortina Watch
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Contact Information
us****@****om
(386) 825-5501
Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, MY

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Experience

    • Singapore
    • Retail
    • 1 - 100 Employee
    • Customer Relation Consultant
      • Apr 2016 - Present

      Job Responsibilities: • Second person in charge after SM. • In charge of team. To ensure daily operations and task are completed. Setting their monthly target and action plan to achieve it. • To assist SM in handling monthly roster & weekly/monthly reports • Incharge of the after Sales department, undertaking spare parts orders and liaising with external vendor to ensure proper time frame is achieved. Additional training attended 1. 4 years of Fine Watch Knowledge 2. Factory visit training in Switzerland 3. Sales selling skills training in Singapore Show less

    • Singapore
    • Retail Luxury Goods and Jewelry
    • 1 - 100 Employee
    • Sales Executive
      • Apr 2012 - Mar 2014

      Job Responsibilities: • To hit weekly and monthly target set by manager. • To complete daily task. • In charge of repairs, overseeing spare parts Inbound and outbound repairs, aliasing with service group. • Floor management. • Top sales overall for 1 years. Job Responsibilities: • To hit weekly and monthly target set by manager. • To complete daily task. • In charge of repairs, overseeing spare parts Inbound and outbound repairs, aliasing with service group. • Floor management. • Top sales overall for 1 years.

Education

  • St Joseph secondary school Johor Bahru

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