Ivan Lucas Shanmugam
Customer Relation Consultant at Cortina Watch- Claim this Profile
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Bio
Experience
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Cortina Watch
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Singapore
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Retail
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1 - 100 Employee
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Customer Relation Consultant
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Apr 2016 - Present
Job Responsibilities: • Second person in charge after SM. • In charge of team. To ensure daily operations and task are completed. Setting their monthly target and action plan to achieve it. • To assist SM in handling monthly roster & weekly/monthly reports • Incharge of the after Sales department, undertaking spare parts orders and liaising with external vendor to ensure proper time frame is achieved. Additional training attended 1. 4 years of Fine Watch Knowledge 2. Factory visit training in Switzerland 3. Sales selling skills training in Singapore Show less
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Sincere Watch Limited
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Singapore
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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Sales Executive
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Apr 2012 - Mar 2014
Job Responsibilities: • To hit weekly and monthly target set by manager. • To complete daily task. • In charge of repairs, overseeing spare parts Inbound and outbound repairs, aliasing with service group. • Floor management. • Top sales overall for 1 years. Job Responsibilities: • To hit weekly and monthly target set by manager. • To complete daily task. • In charge of repairs, overseeing spare parts Inbound and outbound repairs, aliasing with service group. • Floor management. • Top sales overall for 1 years.
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Education
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St Joseph secondary school Johor Bahru