Experience

WIN Waste Innovations

• United States
• Environmental Services
• 300 - 400 Employee

• Customer Care Agent

  • Jul 2023 - Present



Ascentium Capital

• United States
• Financial Services
• 200 - 300 Employee

• Finance Manager

  • May 2019 - Present



Maharashtra financial jobs

• India
• IT Services and IT Consulting
• 300 - 400 Employee

• QA Analyst

  • Aug 2018 - Jan 2019



Bottomline

• United States
• Software Development
• 700 & Above Employee

• QA Engineer

  • Dec 2015 - Apr 2018

  Manual QA testing of web-based, online banking application in an Agile Scrum team environment. o Create and execute detailed test cases for several simultaneous releases utilizing JIRA. o Identify and document defects for any abnormalities within the application. o Assisting triage for initial defects created by other teams from within the Scrum environment. o Attend weekly meetings as a QA liaison for customers, ensuring scheduled releases occur in a timely manner. o Detailed communication of issues found utilizing the established bug tracking process JIRA). o Work with development team in order to determine the release features are in scope with the Scrum schedule. o Documentation of test case results and report completion status in order to track progress for each testing cycle, meeting project deliverables in a deadline driven environment. Show less



Liberty Mutual Insurance

• United States
• Insurance
• 700 & Above Employee

• QA Analyst

  • Jan 2004 - Nov 2015

  QA Analyst, Hosting Services (Permanent Employee) o Apply technical, business, and QA knowledge to perform test activities including estimation, test planning, test execution, and test status reporting. o Perform specified tests on all products including business, infrastructure, homegrown and third party applications to ensure compatibility and compliance with Liberty Mutual standard managed desktop configuration. Verify compatibility prior to production release. o Coordinate and communicate with various business technology sponsors and other QA groups across Liberty IT. Responsible for managing expectations and timely delivery of fail-safe applications. Report test results and status updates throughout the QA process. o Test for integration on multiple versions of Microsoft operating systems (currently using Vista & Windows 7.) Responsible for testing all hardware, mobile devices, security patches, Virtual & Citrix applications, web applications (IE7, IE9, IE11, and Google Chrome), and group policies. o Initial triage and troubleshooting of 'failed' applications within the QA process including reworking of packages within InstallShield, test plans, and network tracing. o Work in concert with Microsoft SMS/SCCM team to ensure the implementation of certified applications reach the appropriate audience in the managed desktop environment. o Leverage automation technology to streamline test execution. o Participate in the review of new QA software and consult with IT staff in to resolve questions and issues during the testing process. o Work with minimal supervision, reporting to the Manager of Systems Administration within Hosting Services. Show less