Ivan Kiprin
Customer Support Manager at ThingLink- Claim this Profile
Contact Information
us****@****om
(386) 825-5501
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Location
Helsinki, Uusimaa, Finland, FI
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Experience
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ThingLink
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United States
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E-Learning Providers
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1 - 100 Employee
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Customer Support Manager
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Sep 2020 - Present
- Manage a small customer support team- Support key international clients- Help development team ensure the product is user-friendly and meets client expectations
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Customer Support Specialist
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Jun 2019 - Sep 2020
- Handled technical support requests from clients and partners- Maintained customer-facing knowledge base- Assisted the development team with designing and testing new features
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Lenta
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Retail
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500 - 600 Employee
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Commercial Department Intern
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Aug 2018 - May 2019
- Performed regular sales analysis and forecasts - Assisted my manager in day-to-day operations - Performed regular sales analysis and forecasts - Assisted my manager in day-to-day operations
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Education
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2015 - 2019
Higher School of Economics
Bachelor's degree, International Business
Community
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