Ivan Gospodinov
Receptionist at Grand Royale London Hyde Park- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Certificate of English as a Foreign Language
The TOEFL® test
Experience
-
Grand Royale London Hyde Park
-
United Kingdom
-
Hospitality
-
1 - 100 Employee
-
Receptionist
-
Nov 2019 - Present
• Learning and implementing hotel policies and procedures •Check in and out guest. • Resolving customer complaints in a timely and professional manner • Communicating with all departments for highest customer satisfaction • Promoting hotel services and facilities to guests at every opportunity • Learning and implementing hotel policies and procedures •Check in and out guest. • Resolving customer complaints in a timely and professional manner • Communicating with all departments for highest customer satisfaction • Promoting hotel services and facilities to guests at every opportunity
-
-
-
Sky
-
France
-
Wireless Services
-
Technical Specialist
-
Mar 2018 - Sep 2018
• Ability to apply Known Fixes • Providing exceptional customer service. • Experience with Sky equipment. • Escalating Technical Issues • Strong reporting/logging skills • Excellent organisational and communication skills • Strong troubleshooting skills • Ability to apply Known Fixes • Providing exceptional customer service. • Experience with Sky equipment. • Escalating Technical Issues • Strong reporting/logging skills • Excellent organisational and communication skills • Strong troubleshooting skills
-
-
-
-
Network Coordinator
-
Feb 2017 - Jan 2018
• Technical knowledge and experience of network installation practices and procedures for various network vendors such as Cisco and TP-Link • Experience in the installation of copper (Cat5e, Cat6) and fibre optic structured data cabling . •Knowledge and understanding of undertaking Audits and Record Management. • Excellent interpersonal and communication skills • Flexibility to adjust to change, working well under pressure to meet fixed and often challenging deadlines. • Technical knowledge and experience of network installation practices and procedures for various network vendors such as Cisco and TP-Link • Experience in the installation of copper (Cat5e, Cat6) and fibre optic structured data cabling . •Knowledge and understanding of undertaking Audits and Record Management. • Excellent interpersonal and communication skills • Flexibility to adjust to change, working well under pressure to meet fixed and often challenging deadlines.
-
-
Education
-
Plovdivski universitet 'Paisii Hilendarski'
Bachelor's degree, Computer Science
Community
