Experience

Generali Hrvatska

• Croatia
• Insurance
• 100 - 200 Employee

• Sales Professional

  • Aug 2022 - Present

  Zagreb, Croatia



Studija - obrt za savjetovanje, vl. Ivan Golubić

• Company Owner

  • Dec 2021 - Present

  Zagreb, Croatia PROGRAM RURALNOG RAZVOJA Europski strukturni i investicijski fondovi



FINA gotovinski servisi d.o.o. / FINA Cash Services LTD

• Financial Services
• 1 - 100 Employee

• Business process development specialist

  • 2021 - Mar 2022

  Zagreb, Croatia



Croatia osiguranje d.d.

• Croatia
• Insurance
• 700 & Above Employee

• Sales Promotions Specialist

  • Jan 2020 - Feb 2021

  Participate in restructuring the organization, optimizing sales business processes, and establishing sales metrics and KPIs. Collection and processing of all relevant data necessary for planning, organizing and controlling sales processes. Proposing improvements to the sales process. Cooperation in the development, analysis and control of sales plans. Development, improvement and introduction of new products / product packages.

• Product Owner

  • Jul 2018 - Feb 2021

  Identification of business priorities within the sales business area by determining their importance in accordance with the analysis. Coordination, prioritization and control of all IT requirements and harmonization of business priorities with IT delivery plans within the business area. Defining the expected business results arising from the requirements so that the company and employees understand the business benefits of the solution. Approval of proposed functional solution proposals from IT… Show more Identification of business priorities within the sales business area by determining their importance in accordance with the analysis. Coordination, prioritization and control of all IT requirements and harmonization of business priorities with IT delivery plans within the business area. Defining the expected business results arising from the requirements so that the company and employees understand the business benefits of the solution. Approval of proposed functional solution proposals from IT development teams. Involvement and support for other Product Owners and cross-functional active participation in definitions that include comprehensive and complete process solutions, looking at their picture from start to finish (E2E).

• Corporate Sales Trainer

  • Feb 2017 - Oct 2020

  Zagreb, Hrvatska Coordination of sales network and professional sectors. Creating, organizing, conducting and improving education related to products, sales skills and processes. Creation, introduction and application of new technologies in sales network education. Development of video and work instructions, e-learning courses, participation in the creation of Premium Systems and Insurance Terms. Participation in the development of new products and processes. Organization of user testing of application and… Show more Coordination of sales network and professional sectors. Creating, organizing, conducting and improving education related to products, sales skills and processes. Creation, introduction and application of new technologies in sales network education. Development of video and work instructions, e-learning courses, participation in the creation of Premium Systems and Insurance Terms. Participation in the development of new products and processes. Organization of user testing of application and process changes.

• Head of the Department for Acceptance and Processing of Non-Life Insurance Portfolios

  • Sep 2014 - Feb 2017

  Zagreb, Hrvatska Management of a 90-member department. Organization and delegation of non-life insurance portfolio administration. Preparation of internal acts and instructions for the implementation of internal and legal regulations and control of the implementation of adopted Management Decisions.