Experience

RIIFO NORTH AMERICA INC.

• Logistics & Warehouse Manager

  • Jul 2018 - Present



Shoreline Intl Corp.

• Founding Partner

  • 2014 - Jul 2018

  ► Focus on providing strategic logistics solutions for international and domestics clients. Consult and provide international fulfillment and trading services to Asian companies, as well as business property investment and resources to Asian companies whom may be interested in setting up branch in the U.S. ► Oversee and approve logistics activities for client companies. In charge of managing 3PL logistics operations, managing to reduce costs and increase company profitability. ► Focus on providing strategic logistics solutions for international and domestics clients. Consult and provide international fulfillment and trading services to Asian companies, as well as business property investment and resources to Asian companies whom may be interested in setting up branch in the U.S. ► Oversee and approve logistics activities for client companies. In charge of managing 3PL logistics operations, managing to reduce costs and increase company profitability.



Hisense USA

• United States
• Computers and Electronics Manufacturing
• 100 - 200 Employee

• Logistics Director

  • Jun 2006 - Nov 2013

  ► Built logistics department from ground up for the company. Designed, set up, and maintained the international (USA ↔ China/Mexico/Canada) and domestic logistics networks to support company business. Managed $3 million-dollar logistics operation. Contributed to the triple sales increase of Wal-Mart account with supply chain support. Maintained 99%+ on time delivery for $0.2 billion dollar electronic products.► Create freight and cost center and achieve budgets goal by analyzing and managing logistics spending and keep seeking for improvements. Saved the company $300K through logistics optimization in 2012. Reduced company logistics cost by 20% by 2013.► Manage international (Ocean/Air) and domestic (FTL/LTL/Rail) shipments to major retailers and regional customers. Manage 5 3PL hubs nationwide and inventory to support retail order fulfillments.► Negotiate all freight, 3PL rates and contracts. Conduct RFP, select best service providers.► Manage Customs compliance with USA CBP/Mexico/Canada/China and NAFTA qualification to support the TV assembly operation in Mexico.► Supply chain management. Work with factory and sales to plan and manage production volume, production/shipping schedule, and inventory level. Negotiate with customers to seek the optimized production/inventory level to save logistics cost and maximize sales.► Develop and implement logistics SOP. Manage team KPI, conduct half year performance evaluation► Return Management & Refurbishment – Manage return shipping, receiving, verification against RMA, segregation and storage. Built in-house refurbish line for return testing, refurbish and make products ready for resale and shipping. ► Work with IT to implement logistics functions of SAP, including EDI, TMS, WMS.► Customer Service – Launch and manage an in-house call center. Develop and implement call center SOP and scripts.



Kelon USA Inc.

• United States
• Industrial Machinery Manufacturing

• Sales Director

  • Feb 2005 - Jun 2006

  ► Key Project Management – Managed key accounts (Home Depot, Carrier, etc.) from the aspects of sales, product line review, e-auction, factory audit, pre-purchase testing, product inspection, shipment management and customer services.► Direct and coordinate the marketing activities to develop new markets and regional accounts.► Marketing Research – Conducted the marketing researches of the home appliance products, and send feedback to the headquarters.► Hire and train the sales staff.► Planning and developing policies and business goals. Develop the logistics and service’s processes and procedures, design warranty policies for different products and markets.► Logistic & Service Management – 3PL research and selection. Plan and arrange the international (China to U.S.) and U.S. domestic shipments. Conduct the research and selection of the 3rd party service providers (including the service providers in Canada) for in-home service to our products. Work with 3rd party service companies to ensure company provides the world class service to our customers.► RMA Management – Authorize RMA to the retailers, and manage the reverse logistics process for the returned products.► Supervise the claim handling and authorize the reimbursements.



Kelon

• South Africa

• Sales Manager

  • Oct 2002 - Feb 2005

  ► Market Development – Develop new business opportunities of the U.S. market.► Key Project Management – Manage key sales accounts of the U.S. markets.► Sales Team Management – Generate and implement sales plans. Manage a group of sales representatives (10 members), ensure to reach the sales target.► Support Kelon USA, Inc. – Provide pre-sales, sales and technical supports to our U.S. branch. ► Market Development – Develop new business opportunities of the U.S. market.► Key Project Management – Manage key sales accounts of the U.S. markets.► Sales Team Management – Generate and implement sales plans. Manage a group of sales representatives (10 members), ensure to reach the sales target.► Support Kelon USA, Inc. – Provide pre-sales, sales and technical supports to our U.S. branch.



ZHONGSHAN ZHONGYUE TINPLATE INDUSTRIAL CO., LTD

• 1 - 100 Employee

• Accountant

  • Sep 1999 - Mar 2000

  Managed A/P & A/R. Tracked inventories, assets and depreciation records. Prepared the annual tax returns. Provided quarter financial analysis to management. Managed A/P & A/R. Tracked inventories, assets and depreciation records. Prepared the annual tax returns. Provided quarter financial analysis to management.



ESCAP (Economic and Social Commission for Asia and the Pacific), United Nations

• Intern

  • Mar 1999 - Apr 1999

  ► Worked for the project Advisory Assistance to Industry for Export Promotion (AAIEP) to enhance the export ability of Viet Nam, Cambodia and Laos. Built a database searching system for selecting the appropriate consultants for project AAIEP from the candidates around the world.► To study the knowledge of international business, understand the role of United Nations in specific projects and it’s the operation manner. ► Worked for the project Advisory Assistance to Industry for Export Promotion (AAIEP) to enhance the export ability of Viet Nam, Cambodia and Laos. Built a database searching system for selecting the appropriate consultants for project AAIEP from the candidates around the world.► To study the knowledge of international business, understand the role of United Nations in specific projects and it’s the operation manner.