Ivan Donchev

Senior Technical Engineer/Service Manager at infraTest USA Inc.
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Contact Information
Location
Round Rock, Texas, United States, US
Languages
  • English Professional working proficiency
  • Russian Full professional proficiency
  • Macedonian Professional working proficiency
  • Bulgarian Native or bilingual proficiency

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Credentials

  • Programming with C#
    Software University (softuni.bg)
    Jan, 2018
    - Sep, 2024

Experience

    • United States
    • Construction
    • 1 - 100 Employee
    • Senior Technical Engineer/Service Manager
      • Apr 2016 - Present

      • Installation and commissioning laboratory testing equipment in North/South America, Europe. • Work with internal/external customers to get the requirements and provide solutions. • Managing incoming technical customer inquiries to ensure the quickest response for customer satisfaction. • Provide support to business unit, operations and sales teams with technical product knowledge. • Helping new team members to learn the system and get up to speed quickly by sharing my own experience and sharing my technical knowledge. Skills: Agile Project Management, Presentation, C#, Java, C++, Javascript, Computer Programming - Visual Basic, Eclipse and IntelliJ IDE, SQL Show less

    • United States
    • Semiconductor Manufacturing
    • 1 - 100 Employee
    • Electrical/Test/Quality Engineer
      • May 2015 - Mar 2016

      • Perform assemble, testing, start-up, and troubleshooting of Smart controllers, pre-aligners and tracks for robots and other electronic devices, analyze and record test results, and prepare written testing documentation. • Assemble and Disassemble robots and repair defective circuit boards, sensors, controllers, encoders, servomotors, servo valves and maintain robotic systems including peripheral equipment, assemblies by following processes, procedures and run lists. • Solder transformer wires and other electronic components into printed circuit boards using hand tools, power tools, machines and equipment as required. • Perform calibration activities to ensure compliance with industry standards controls and monitor the quality of the production of electronic products company. Skills: Electrical, Computer Programming - Visual Basic, C# Programmer, Developing and Implementing Training Programs Show less

    • Bulgaria
    • Government Administration
    • 1 - 100 Employee
    • Customs inspector/IT department
      • May 2011 - Apr 2015

      - Implementation of EU legislation in the field of Customs - Experience and Hardware knowledge with installing, setup, support, testing, upgrades and troubleshooting users PC devices: laptops, desktops, servers, networking, appliances and related peripherals. - Write formal up-front specification/design and scheduling breakdown. Contribute information about various bug fixes or engineering discussions to the company’s Wiki. - Work primarily in C++, C# back end. Maintain and enhance the current systems. - Train new engineers. Skills: IT Operations Management, C#, Java, HTML, Computer Programming - Visual Basic Show less

    • Electronic Technician /IT Manager & Broadcast
      • Aug 2010 - Dec 2010

      • Maintenance and repairs for all electronics equipment onboard :Engine cadrs (diesel regulation, PLC, electronic controller, HVAC controllers ets.); Navigation and transmissions equipment : Radar, GMDSS station, speed log, sonar, DP system, UHF, VHR, VDR, AIS, GPS, Fire Detection System FDS, Low Location Light LLL, Public Address System PA, Emergency Shut Down ESD, CCTV cameras etc. Skills: IT Operations Management • Chrge of the passengers claims regarding the TV (electronic part) Show less

    • Bulgaria
    • Hospitality
    • 1 - 100 Employee
    • IT Manager
      • Aug 2007 - Aug 2010

      • Experience of high level design, installation, configuration, administration and support of Windows Vista/Windows XP/Windows 7 and 8, supporting 150+ users, as well as supporting remote users via VPN technologies. • Experience and Knowledge of Windows Server 2000/2003/2008 and Active Directory environments, Linux, Novell. • Experience in LAN/WAN/VPN networking including routing, switching, hubs, load balancers and firewalls, troubleshooting skills with an understanding of network security. • Configured, supported and remotely supported Network Equipment, Network Servers, and Desktop Computers. • Knowledge of TCP/IP, IPv6, Multicast, DHCP, SNMP, STP, VPN, VLAN, VPC, BGP and MPLS, Cisco • Monitored network capacity and performance, diagnosed and resolved network problems, installed, tested, and maintained network operating systems software • Experience with Backup Software, Backup systems and related technologies • Experience with the installation, troubleshooting, repairing and/or replacing of the low-voltage cabling and peripheral devices, and networked wireless printers • Experience with installing and troubleshooting Hotel and Casino applications. Show less

    • United States
    • Construction
    • 1 - 100 Employee
    • General Manager
      • Aug 2006 - Aug 2007

      • Alarm security systems and Video Surveillance systems • Software and Hardware maintenance • Electrical and Water and Drainage Installations • PVC and AL joinery • Organization of the technical, technological and personal maintenance of all facilities for ensuring quality services of the clients. Drawing up and analysis of check-ups and reports. • Fixing customer issues. Contribute in all phases of the development lifecycle. • Alarm security systems and Video Surveillance systems • Software and Hardware maintenance • Electrical and Water and Drainage Installations • PVC and AL joinery • Organization of the technical, technological and personal maintenance of all facilities for ensuring quality services of the clients. Drawing up and analysis of check-ups and reports. • Fixing customer issues. Contribute in all phases of the development lifecycle.

    • Electrical Engineer
      • Jan 2002 - Jul 2006

      • Secures continuous electric power supply of telecommunication equipment • Service of all installed accumulator batteries • Drawing up of technical documentation • Automation adjustment and regulation of safety devices of the technological power supply equipment • Service and repairs of electrical installations in the buildings in his assigned region • Maintenance, repairs and adjustment of air-conditioning equipment. • Secures continuous electric power supply of telecommunication equipment • Service of all installed accumulator batteries • Drawing up of technical documentation • Automation adjustment and regulation of safety devices of the technological power supply equipment • Service and repairs of electrical installations in the buildings in his assigned region • Maintenance, repairs and adjustment of air-conditioning equipment.

    • System Administrator
      • Jun 2000 - Dec 2001

      • Maintenance and development of IT infrastructure • Coordinates and actively participates in a technical team for installing, configuring and administering of computer networks • Daily database archiving • Service and repairs of peripheral devices • Maintenance and development of IT infrastructure • Coordinates and actively participates in a technical team for installing, configuring and administering of computer networks • Daily database archiving • Service and repairs of peripheral devices

Education

  • Technical University of Varna
    Master’s Degree, Electrical and Electronics Engineering
    1996 - 2002
  • CISCO Networking Academy, Varna, Bulgaria, Europe
    Network Administration, Computer/Information Technology Administration and Management
    2007 - 2008
  • TSS
    High School
    1990 - 1994

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