Ivan Deal

Helpdesk Analyst at Hunter Dickinson Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Vancouver, British Columbia, Canada, CA
Languages
  • English -

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Experience

    • Canada
    • Mining
    • 1 - 100 Employee
    • Helpdesk Analyst
      • Apr 2017 - Present

    • QA Tester
      • Oct 2015 - Oct 2016

    • Canada
    • Mining
    • 1 - 100 Employee
    • Helpdesk Support Analyst
      • Jun 2014 - Jun 2015

      Act as 1st 2nd and 3rd line support engineer for all IT issues within the companySet up new machine buildsInstall and test new Hardware and SoftwareManage the support ticket queue Act as 1st 2nd and 3rd line support engineer for all IT issues within the companySet up new machine buildsInstall and test new Hardware and SoftwareManage the support ticket queue

    • United Kingdom
    • Wholesale
    • 100 - 200 Employee
    • Sage support
      • Aug 2012 - May 2014

      Creating and editing custom Unix KornShell scriptsUpdating database with SQLMaintain Sage Line 500 ERPManage the ERP support team's ticket queue Creating and editing custom Unix KornShell scriptsUpdating database with SQLMaintain Sage Line 500 ERPManage the ERP support team's ticket queue

    • United Kingdom
    • Law Enforcement
    • 700 & Above Employee
    • 1st Line ICT support
      • Jun 2010 - Aug 2012

Education

  • Kingston University
    Bachelor's degree, Computer Science
    2009 - 2010
  • Guildford College
    Higher National Diploma, Information Technology
    2007 - 2009

Community

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