Experience

G-Health Enterprises

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Chief Operating Officer

  • May 2014 - Present

  Oversaw operations and coordinated with managers to increase quarterly profits by 10%. Developed quarterly business plans to evaluate cost projections. Refined organizational structure to consolidate, streamline and delineate necessary functions. Implemented new service strategies to support increased workflow, reducing cost by 5% while maintaining service levels. Evaluated Directors performance by analyzing and interpreting data and metrics. Collaborated with CFO and CMO to develop and implement recommendations for service improvement. Initiated operational improvements using lean methodologies to drive efficiency and reduce costs. Directed technological improvements, reducing waste and business bottlenecks. Oversaw business-wide changes to modernize procedures and organization. Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies. Maintained P&L and shouldered corporate fiscal responsibility, resulting in 33% profit in 2019. Drove performance initiatives, facilitating 15-20% revenue increase. Interviewed, supervised and motivated 290 staff members to achieve optimal productivity. Communicated with patients, ensuring that medical information was kept private. Recruited, hired and coached employees to offer high-quality, cost-effective care to all Patients. Consulted with healthcare professionals on business decisions. Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility. Coordinated with security, janitorial and engineering staff on maintenance and upkeep. Planned and developed interfaces using EMR that simplified overall management and offered ease-of-use. Consulted with engineering team members to determine system loads and develop improvement plans. Coordinated with CIO to evaluate and improve software and hardware interfaces.