Ivan Šunić

Operations Manager at MAR-MAR d.o.o.
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Contact Information
us****@****om
(386) 825-5501
Location
Croatia, HR
Languages
  • English Professional working proficiency
  • Croatian Native or bilingual proficiency

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Credentials

  • Effective production planning
    Forum Poslovni Mediji d.o.o.
    Sep, 2019
    - Nov, 2024
  • Kognosko Controlling - Certified Program
    Kontroling Kognosko d.o.o., Zagreb, Croatia - International Group of Controlling (IGC)
    Dec, 2018
    - Nov, 2024
  • Cost controlling - how to calculate the efficiency of work and how to encourage people to make decisions
    Altius savjetovanje d.o.o.
    Mar, 2018
    - Nov, 2024

Experience

  • MAR-MAR d.o.o.
    • Croatia
    • Paper and Forest Product Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2021 - Present

    • Production Planner & Data Analyst
      • Jun 2015 - Jan 2021

  • VIPnet d.o.o.
    • Croatia
    • Telecommunications
    • 300 - 400 Employee
    • Complaint Specialist
      • May 2012 - May 2015

      Responding to written customer complaints, member of Commission costumer complaints in a second degree, communication and cooperation with relevant government agencies for telecommunications and electronic media (HAKOM etc.), communication and cooperation with other operators (T-Com Croatia, Optima Telekom, Interactive Telecom One etc.), creating and updating a cookbook of the department, writing procedures on the work of the department. Responding to written customer complaints, member of Commission costumer complaints in a second degree, communication and cooperation with relevant government agencies for telecommunications and electronic media (HAKOM etc.), communication and cooperation with other operators (T-Com Croatia, Optima Telekom, Interactive Telecom One etc.), creating and updating a cookbook of the department, writing procedures on the work of the department.

  • B.net
    • Croatia
    • Telecommunications
    • 1 - 100 Employee
    • Customer complaints administrator
      • May 2011 - May 2012

    • Customer service officer
      • Aug 2008 - May 2011

Education

  • Faculty of Transport and Traffic Engineering, University of Zagreb
    2001 - 2007
  • First School of Technical Sciences Tesla, Zagreb
    1997 - 2001

Community

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