Ivalina Pencheva

Marketing Specialist at Vila Agency Ltd.
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Contact Information
us****@****om
(386) 825-5501
Location
Sofia, Bulgaria, BG
Languages
  • German Full professional proficiency
  • English Professional working proficiency
  • Spanish Elementary proficiency
  • Bulgarian Native or bilingual proficiency

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Credentials

  • Adobe Illustrator
    SoftUni Creative
    May, 2022
    - Nov, 2024
  • Design Basics
    SoftUni Creative
    Apr, 2022
    - Nov, 2024
  • Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing
    IE Business School
    Mar, 2022
    - Nov, 2024
  • The Ultimate Public Relations Masterclass
    Udemy
    Oct, 2020
    - Nov, 2024
  • Español A2
    Studium Generale Universität Mannheim
    Jun, 2020
    - Nov, 2024
  • Deutsches Sprachdiplom II
    Kultusministerkonferenz
    May, 2018
    - Nov, 2024
  • CAE
    Cambridge Assessment English
    Jun, 2017
    - Nov, 2024

Experience

  • Vila Agency Ltd.
    • Bulgaria
    • Advertising Services
    • 1 - 100 Employee
    • Marketing Specialist
      • Jun 2022 - Present

  • Sutherland
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sales Consultant
      • Apr 2021 - Aug 2021

      - Working in cooperation with Deutsche Telekom GmbH- Responsible for handling calls and providing customer support with up-sell and cross-sell activities- Conducting data entry, documentation, and case management - Overcoming customer objectives when needed - Working in cooperation with Deutsche Telekom GmbH- Responsible for handling calls and providing customer support with up-sell and cross-sell activities- Conducting data entry, documentation, and case management - Overcoming customer objectives when needed

  • Edelweiss MKM. Ltd.
    • Translator
      • Jun 2020 - Aug 2020

      - Translating documents- Editing translated texts - Working with a specific software SDL Trados Studio - Translating documents- Editing translated texts - Working with a specific software SDL Trados Studio

  • GVO Personal GmbH
    • Germany
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Customer Service
      • Jun 2019 - Nov 2019

      - Providing optimal customer service in order to achieve high satisfaction - Providing optimal customer service in order to achieve high satisfaction

Education

  • SoftUni Creative
    Graphic Design
    2022 -
  • University of Mannheim
    Bachelor of Arts - BA, German Studies: Language, Literature, Media
    2018 - 2022

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