Iva Markova
Administrative Assistant at DIVA ZONE- Claim this Profile
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English Professional working proficiency
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Italian Professional working proficiency
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Russian Limited working proficiency
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Bulgarian Native or bilingual proficiency
Topline Score
Bio
Experience
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DIVA ZONE
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Bulgaria
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Performing Arts
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1 - 100 Employee
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Administrative Assistant
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Jul 2023 - Present
Liaising with Parents and Children regarding their Dancing schedule and programme, elaborating letters and correspondence with outer partners or clients, answering the phone and responding respectively, giving the correct information about the Dancing classes and the School's activity. Managing the internal information flow, working with computer - Word, Excel, Google Drive, Google Sheets and Google Docs, Internet, Email and Social networks, sharing information within the network, liaising with trainers and coordinating their availability for the new comers. Enjoyable and motivating professional ambience. Show less
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TELUS International Bulgaria
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Bulgaria
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Teleagent with Italian and English
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Jun 2022 - Oct 2022
Customer Support through email and phone, regarding tickets bought for travelling by bus, airplane or train, throughout Europe, on the on-line travel agency Omio. Customer Support through email and phone, regarding tickets bought for travelling by bus, airplane or train, throughout Europe, on the on-line travel agency Omio.
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European Commission
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Belgium
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Government Administration
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700 & Above Employee
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Translation Traineeship
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Mar 2020 - Apr 2020
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High School of Mathematics and Natural Sciences "Hristo Smirnenski"
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Pernik, Bulgaria
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English Language Teacher
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Dec 2014 - Jan 2015
Teaching English according to "Opportunities for Bulgaria", part 1, 2 and 3, and FCE edition of Cambridge University Press - "Complete First", for the revised exam in 2015. Teaching English according to "Opportunities for Bulgaria", part 1, 2 and 3, and FCE edition of Cambridge University Press - "Complete First", for the revised exam in 2015.
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TO of the Scientific-Technical Unions
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Pernik, Bulgaria
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English Translator
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Dec 2006 - Nov 2007
Translation from/into English of the documentation of the action BG 2004/016-785.01.01.01-16 "Network for sustainable development", implemented according to a PHARE Neighbouring Programme Bulgaria and Serbia and Montenegro, 2004. Translation from/into English of the documentation of the action BG 2004/016-785.01.01.01-16 "Network for sustainable development", implemented according to a PHARE Neighbouring Programme Bulgaria and Serbia and Montenegro, 2004.
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ButanGas Eood
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Pernik, Bulgaria
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Secretary
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Nov 2004 - Oct 2005
Secretary with Italian language, working closely with the Administrative Director of the Subsidiary of the Mother - company Butan Gas s.p.a., headquartered in Milan, Italy. Executive office activities, such as: answering the phone and taking messages, taking in orders for the supply of LPG throughout the country, making everyday translations or interpretations from/into English or Italian, also for the Administrative Director, who was a native Italian. Working with office equipment - computer, printer, fax and copying machines, managing the everyday communication and information flow - also through e-mail or general mail - distributing correspondence and mail, working with couriers, keeping the archives, assisting the other colleagues and Departments in their everyday activities, welcoming new visitors, or partners and clients of the Company in the premises. Show less
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English Language Teacher
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Sep 2000 - Aug 2001
English language teaching to the students of 8th, 9th and 10th grades. English language teaching to the students of 8th, 9th and 10th grades.
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TM "Heavy Machinery" J.S.Co. - Radomir
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Radomir, Pernik, Bulgaria
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Translator-correspondent
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Dec 1996 - Apr 1998
Assistance and office activities, supporting the General Manager and the Administrative team - sending and receiving faxes, translations of documents and offers from/into English, working with office equipment, keeping the archive, attending meetings and interpreting during foreign guests' visits, working in close collaboration with the Production, Construction, Economic, Marketing and Accounting departments of the plant, to ensure effective communication and effective handling of customers' orders. Show less
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Education
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University of National and World Economy
Master of International Economic Relations, Economics -
National School Complex of Culture with a Lyceum for studying Italian Language and culture - Sofia
Secondary school, Foreign Languages, Literatures, and Linguistics