Experience

GearOne

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Manager

  • May 2018 - Present

  • Aided in development and management of multiple custom company web-stores.• Documented company processes, policies, and procedures through cross-functional collaboration throughout all departments.• Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.• Cross-trained existing employees to maximize team agility and performance.• Delivered feedback to decision-makers regarding employee performance and training needs.• Developed and maintained relationships with customers and suppliers through account development.• Onboarded new employees, including training, mentoring and new hire documentation.• Collaborated with sales, marketing and support teams to launch products on time and within budget.• Collected customer requirements, directed testing and conducted continuous evaluations to make proactive adjustments to marketing approaches.• Built library of models and reusable knowledge-based assets to produce consistent and streamlined business intelligence results.• Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.• Orchestrated projects within strict time frames and budget constraints by solving complex problems and working closely with senior leaders.

• Associate

  • Sep 2014 - May 2018

  • Coordinated orders from multiple sales sources through entire lifecycle.• Mastered multiple shipping portals for outbound orders, in-house pickup, and direct to customer shipment (WorldShip and Shipworks).• Created user manual for business management software EmbTrak.• Piloted and mastered order management software, EmbTrak, to improve order lifecycle from start to finish.• Developed and managed predictive cost models and templates in Microsoft Excel for product tier pricing.• Assisted walk-in customers with order issues, requests, payment, and finished goods collection.• Digitized in-house inventory for cross functional use through all departments.• Populated CSV import and export files using Microsoft Excel for thousands of SKUs for use across multiple platforms.• Mastered in web interfaces for multiple vendors and distributors.• Maintained and enhanced hundreds of web store products and images for most accurate representation.• Completed 97% of tasks without loss of details and information.