Iván Guillén Franco
Program Manager at i4D Enterprise Services- Claim this Profile
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English Full professional proficiency
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French Professional working proficiency
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Spanish Native or bilingual proficiency
Topline Score
Bio
Ricardo Guzman
Iván is a highly skilled individual who focuses on process improvements, he is methodological, understands the business needs and successfully address them.
LinkedIn User
Altamente profesional y apasionado en lo que hace. Aprendí mucho de él cuando fue mi maestro.
Ricardo Guzman
Iván is a highly skilled individual who focuses on process improvements, he is methodological, understands the business needs and successfully address them.
LinkedIn User
Altamente profesional y apasionado en lo que hace. Aprendí mucho de él cuando fue mi maestro.
Ricardo Guzman
Iván is a highly skilled individual who focuses on process improvements, he is methodological, understands the business needs and successfully address them.
LinkedIn User
Altamente profesional y apasionado en lo que hace. Aprendí mucho de él cuando fue mi maestro.
Ricardo Guzman
Iván is a highly skilled individual who focuses on process improvements, he is methodological, understands the business needs and successfully address them.
LinkedIn User
Altamente profesional y apasionado en lo que hace. Aprendí mucho de él cuando fue mi maestro.
Credentials
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DASSM
Project Management InstituteDec, 2022- Nov, 2024 -
Virtual Events
CventAug, 2020- Nov, 2024 -
Master Black Belt
Hewlett Packard EnterpriseJan, 2016- Nov, 2024 -
Black Belt
ASQ - World HeadquartersMar, 2013- Nov, 2024 -
PMP
Project Management InstituteJan, 2011- Nov, 2024 -
Green Belt
6 Sigma Study
Experience
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i4D Event Services
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United States
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Events Services
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1 - 100 Employee
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Program Manager
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May 2017 - Present
Program Management, Event Systems and Tools implementation and Lead Management processes Program Management, Event Systems and Tools implementation and Lead Management processes
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Universidad Tecmilenio
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Mexico
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Higher Education
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700 & Above Employee
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Professor
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Jan 2013 - Present
As a professor I give the courses related to Green Belt Certification. These consist on topics like Project Management, Introduction to Six Sigma, DMAIC Overview & use of tools for optimization of resources. On the other hand, I provide coaching to the improvement projects from my students in order to be certified. I also provide the course of Yellow Belt certification for undergraduate students. As a professor I give the courses related to Green Belt Certification. These consist on topics like Project Management, Introduction to Six Sigma, DMAIC Overview & use of tools for optimization of resources. On the other hand, I provide coaching to the improvement projects from my students in order to be certified. I also provide the course of Yellow Belt certification for undergraduate students.
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ITESO Universidad Jesuita de Guadalajara
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Mexico
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Higher Education
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400 - 500 Employee
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Professor
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Jul 2017 - Dec 2018
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Hewlett Packard Enterprise
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Master Black Belt Program Manager
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Jun 2012 - Apr 2017
*Certified Master Black Belt and Project Manager responsible for conducting or participating in multi-disciplinary process quality improvement/re-engineering, redesign of processes for implementation of quality processes in every area of the company at WW level. *Develops and leads the Process Improvement Teams chartered to identify and resolve deficiencies in HP's business processes. *Serves as the internal consultant of the business or functional area Quality Leadership Team to coach and provide direction in order to achieve desired business results and give and present results at senior level. *Counsels assigned business (es) regarding implementation of Quality improvement strategies, measurement, and training. Applies advanced subject matter knowledge to complex business issues, and is regarded as a subject matter expert. *Frequently contributes to the development of new ideas and methods. Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors. Show less
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Green Belt Mentor
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May 2012 - Mar 2017
* Provide guidance, coaching and understanding of the implementation DMAIC Methodology to people in HP & their improvement projects.
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HP
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Project Manager Mentor
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Jan 2011 - Apr 2017
* I helped in the foundation of the Internal Study Groups for PMI Certifications (CAPM & PMP).* I developed material and support on the logistics of the trainings.* I created a PMO for Volunteering so our students could get more hours of experience by working in projects that are important for the company in Guadalajara and also do networking.
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Operational Process Improvement Lead
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Nov 2011 - Jul 2012
* Design, drive and perform operational analysis of business processes.* Drive and track continuous improvement projects to successful completion by using rigorous logic and methods to solve difficult problems.* Identify key elements of process improvement and partners with process owners to deliver sustainable and repeatable change.* Provide leadership and promote an atmosphere of excellence with a high sense of urgency, high energy, individual accountability and exceptional communication.* Foster teamwork and break down barriers to advance continuous improvement.* Manage day-to-day activities ensuring that location is making solid use of Continuous Improvement methodologies to drive process improvement.* Act as internal consultant regarding Continuous Improvement: Actively leads, defines and develops continuous improvement activities designed to drive results; Enforces accountability with all functional groups for implementation of best practices.* Provide technical direction/guidance to employees at all levels by simplifying complex processes and procedures to achieve desired results. Show less
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Operational Process Improvement Expert
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Mar 2011 - Mar 2012
Support operations teams by diagrams, analysis or other tools to generate improvements in their processes.Giving training of project management to the project teams with initiatives of savings or efficiencies.Change control of the Marketing tower.Consultant of project management for marketing tower.
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Quality Assurance and Internal Auditor
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Jan 2007 - Nov 2011
* Achieves quality assurance operational objectives by contributing information and analysis to plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards* Identifying and resolving problems; completing audits; determining system improvements; implementing change.
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Business Process Analyst & Project Manager for PPS AMS
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Mar 2010 - Apr 2011
•Facilitate requirements gathering meetings to determine business needs for prices on IPG products, map the requirements to product prices or discrepancies and design solutions for gaps between requirements and product discrepancies. • Present project requirements in process reviews and in the initiative recommendations process on a regular basis.•Participates in focus groups for ongoing maintenance or training to adapt the tools to internal needs and requests. •Executed and maintained program management processes and disciplines in the areas of: program schedule and quality management; communications management.•Other responsibilities and projects as assigned. Show less
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Team Lead and Support Specialist
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Jun 2007 - Feb 2010
•Project lead for the implementation of the images submittal and its support in GBS Guadalajara.•Manage worldwide support for HP product imaging, improving 100% total customer experience by creating organizational efficiencies through the use of automation of tasks performed manually, and solving issues at a faster pace with our internal monthly reports.•Develop and update bilingual processes, business requirements, and training documentation.•Maintain constant communication with customers for clear understanding of processes and metrics Show less
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ASQ - World Headquarters
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United States
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Non-profit Organizations
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200 - 300 Employee
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Member of the LMC ASQ Guadalajara
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Apr 2013 - Dec 2016
* Support as community manager and participating in the different monthly conferences. * Support as community manager and participating in the different monthly conferences.
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Servicios en Administración de Proyectos Smart Projects, SA de CV
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Mexico
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IT Services and IT Consulting
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Professor of PMP Certification Program
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Jul 2012 - Dec 2013
As a professor I give some classes for the certification program for PMP. As a professor I give some classes for the certification program for PMP.
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BBVA
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Spain
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Banking
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700 & Above Employee
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Quality Project Manager
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Sep 2006 - Dec 2006
•Implement a documentation system for Corporative Area in BBVA. * Set Up a Monitoring & Control process: Check financial, legal, operating documents of the main companies in Guadalajara, Mexico. •Control of documents of the companies and their members. •Direct contact with the customers, looking for further information that provides updates and accuracy for internal and external audits. •Implement a documentation system for Corporative Area in BBVA. * Set Up a Monitoring & Control process: Check financial, legal, operating documents of the main companies in Guadalajara, Mexico. •Control of documents of the companies and their members. •Direct contact with the customers, looking for further information that provides updates and accuracy for internal and external audits.
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Analyst/Project contributor
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Jan 2004 - Jun 2004
•Check financial, legal, operating documents of the main companies in Guadalajara, Mexico. •Control of documents of the companies and their members. •Direct contact with the customers, looking for further information that provides updates and accuracy for internal and external audits. •Project contributor for the implementation of structural organizational changes at Jalisco Government. •Check financial, legal, operating documents of the main companies in Guadalajara, Mexico. •Control of documents of the companies and their members. •Direct contact with the customers, looking for further information that provides updates and accuracy for internal and external audits. •Project contributor for the implementation of structural organizational changes at Jalisco Government.
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Education
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Instituto Tecnológico y de Estudios Superiores de Occidente, A.C.
Master, Business Administration -
Instituto Tecnológico y de Estudios Superiores de Occidente, A.C.
Bachelor, International Relations