Experience

Learnerbly

• United Kingdom
• Software Development
• 1 - 100 Employee

• Service Operations Team Lead

  • Apr 2021 - Present

  In this role I've been building and leading a team of five Client Admins. My main focus was to help improve processes and collaborations with other teams in order to help prepare the operations team for success at scale.

• Client Admin Associate

  • Oct 2020 - Mar 2021

• Client Admin Intern

  • Apr 2020 - Sep 2020



Cancer Research UK (CRUK)

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• Technology Project Intern

  • Sep 2018 - Jun 2019

  Working close to project managers in a big project focused on changing ways of working across the organisation through implementing new technologies. I helped organise the handover of new technology kits and communicate all the information necessary to end-users. Working close to project managers in a big project focused on changing ways of working across the organisation through implementing new technologies. I helped organise the handover of new technology kits and communicate all the information necessary to end-users.



foodora

• Germany
• Food and Beverage Services
• 700 & Above Employee

• Communication Assistant

  • Feb 2018 - Aug 2018

  Communicate with riders and customer support agents in order to ensure that daily operations run smoothly. Solving issues and support riders with any problems during working hours. Communicate with riders and customer support agents in order to ensure that daily operations run smoothly. Solving issues and support riders with any problems during working hours.