Clearance Representative

• May 2022 - Present

Customer Experience Representative

• Nov 2018 - May 2022

- Respond effectively, efficiently and accurately to inbound customer calls for pick-up and booking requests, enquiries and quotations with a view to identifying and selling service solutions to both existing and new customers - Identify customer needs, align them with TNT’s products and services to make recommendations that meet the customers’ individual requirements

Office Manager

• Feb 2012 - Jul 2015

Mails following, editing of official letters, managing the after-sales customer service, monitoring the invoices of the subsidiairies Mails following, editing of official letters, managing the after-sales customer service, monitoring the invoices of the subsidiairies

Freelance Translator

• Aug 2011 - May 2012

Freelance translator for international and national exhibitions using English, Russian, Spanish, French Freelance translator for international and national exhibitions using English, Russian, Spanish, French

Translator

• Sep 2010 - Mar 2012

Being as a Translator, the most difficult issue and responsibility was to find clients. For this a rich networking was needed. But once a mission was ordered, it was very important to do the translation work quickly and efficiently. Another responsibility is to make clients permanent. For this different interesting offers were proposed in dependence on the volume of work. Being as a Translator, the most difficult issue and responsibility was to find clients. For this a rich networking was needed. But once a mission was ordered, it was very important to do the translation work quickly and efficiently. Another responsibility is to make clients permanent. For this different interesting offers were proposed in dependence on the volume of work.