Iulia G. Gherman
Assistant General Manager at Sunningdale Country Club- Claim this Profile
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Bio
Experience
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Sunningdale Country Club
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United States
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Spectator Sports
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1 - 100 Employee
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Assistant General Manager
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Jun 2023 - Present
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Winged Foot Golf Club
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United States
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Recreational Facilities
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1 - 100 Employee
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Food and Beverage Director
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Dec 2021 - Jun 2023
Organized the overall F&B operation, implementing and enforcing use of training manual and elevating the quality of service. Responsible for recruiting, hiring and overseeing the Snack Bar operations. Established and implemented new service protocols that led to significant decrease in member’s complaints and increase in member satisfaction. Oversaw inventory and ordering, always looking for ways to optimize profits while ensuring that members are satisfied with their dining experience. Operated all private events including site-setup, work teams’ assignments, delegating roles and responsibilities and reporting charges and billing. Capable of resolving escalated issues arising from operations and requiring coordination with other departments Show less
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Tamarack Country Club
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United States
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1 - 100 Employee
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Food and Beverage Manager
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Feb 2017 - Dec 2021
Provided superior member-service in a professional and courteous manner. Established detailed service procedures, continually sought to improve member experience, resolved members’ issues and trained/guided service staff on proper processes and to meet/ exceed high expectations. Revamped the wine program providing an extensive diversity for both by the glass and library selection. Trained service staff to ensure proper knowledge of every addition to the wine list and continuously recap steps of service and general knowledge necessary for providing the highest level of service Show less
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Trump National Golf Club Bedminster
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United States
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Hospitality
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1 - 100 Employee
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Lead Trainer/ Banquet Captain
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May 2015 - Oct 2017
Reported to Food & Beverage Director. Supervised a team of 15 servers. Trained wait staff to ensure consistency and quality of service. Worked here for the summer season. Reported to Food & Beverage Director. Supervised a team of 15 servers. Trained wait staff to ensure consistency and quality of service. Worked here for the summer season.
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MAR-A-LAGO CLUB
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United States
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Construction
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1 - 100 Employee
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Lead Trainer/ Head Server
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Oct 2014 - May 2017
Worked as Front Server and Lead Trainer for one of the most exclusive social clubs. Served as Banquet Captain & Wine Steward on numerous occasions, and helped train new staff while maintaining all high-end standards. Worked as Front Server and Lead Trainer for one of the most exclusive social clubs. Served as Banquet Captain & Wine Steward on numerous occasions, and helped train new staff while maintaining all high-end standards.
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Grandfather Golf and Country Club
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United States
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Hospitality
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1 - 100 Employee
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Lead Trainer/Banquet Captain
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Apr 2014 - Oct 2014
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Everglades Club
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United States
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Hospitality
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1 - 100 Employee
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F&B Associate
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2013 - 2014
Got my first taste of Country Clubs at the Prestigious The Everglades Club located on Worth Avenue in Palm Beach, Florida. Went through extensive training, learning high etiquette and a high standard of service that I consider to be the foundation of my work ethic. Passed a rigorous white glove food and beverage training program at the highest standards possible. Assisted numerous private events while working with a Certified Master Chef and a Certified Master Pastry Chef. Got my first taste of Country Clubs at the Prestigious The Everglades Club located on Worth Avenue in Palm Beach, Florida. Went through extensive training, learning high etiquette and a high standard of service that I consider to be the foundation of my work ethic. Passed a rigorous white glove food and beverage training program at the highest standards possible. Assisted numerous private events while working with a Certified Master Chef and a Certified Master Pastry Chef.
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Education
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Club Management Association of America
Hospitality Administration/Management, Certified Club Manager -
Babeș-Bolyai University
Bachelor's degree, Public Relations, Advertising, and Applied Communication -
Liceul Industrial Ludus
High school, Foreign Languages and Literatures, General