Mehedi Hassan

Technical Support Engineer at Rocket.net
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD
Languages
  • English Full professional proficiency
  • Bangla Native or bilingual proficiency
  • Hindi Limited working proficiency

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5.0

/5.0
/ Based on 7 ratings
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Showrav Hasan

Mehedi, is a highly skilled and knowledgeable professional in the hosting industry, with extensive expertise on the technical side. Having worked alongside Mehedi, I can attest to his exceptional abilities and dedication to his work. His proficiency in managing hosting services and technical solutions is unparalleled, making him an invaluable asset in resolving complex technical challenges and ensuring seamless operations for clients. Mehedi's thorough understanding of hosting infrastructure and systems has earned him high praise from both clients and colleagues. Moreover, his collaborative nature and excellent communication skills make him a reliable team player, always willing to share knowledge and support others. With his passion for continuous learning and staying up-to-date with industry trends, Mehedi is a true leader in driving innovation and improvement. Without reservation, I highly recommend Mehedi to any organization seeking a top-tier professional with extensive expertise in the hosting industry.

Alessandro Monteiro Vilela

Mehedi is a motivated, forward-thinking and intelligent professional who has lots of knowledge in the IT field. When you get to connect with him, you will find a fantastic person with exceptional skills! During our journey together at Hostinger, Mehedi was always very proactive to help the team and the customers, and never rejected a difficult case. I was impressed by his enthusiasm to achieve his goals and for his work ethics, it was really nice to work with him.

Hanifahtya Eka Putri

Mehedi is a great customer success who always gives his best for clients and the company. He's a driven professional and very dependable among his colleagues. He's very knowledgeable and uses his expertise to help our clients or other colleagues. It's a pleasure working with him.

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Credentials

  • IELTS (Score: 6.5)
    British Council
    May, 2018
    - Nov, 2024

Experience

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Technical Support Engineer
      • Dec 2022 - Present

      Starting a new journey at Rocket.net - Fastest WP hosting provider. I am super excited for this new journey and will continue to provide a top notch customer support experience. Starting a new journey at Rocket.net - Fastest WP hosting provider. I am super excited for this new journey and will continue to provide a top notch customer support experience.

    • Lithuania
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Mid-Level Customer Success Specialist
      • Apr 2022 - Dec 2022

      - Became Subject Matter Expert on Domains.- Troubleshoot website related issues regarding websites errors and deployment.- Leading the shift and helping the junior specialists with their queries.- Provide subject expertise and procedural guidance for customers and fellow team members.Mastered the Following Skills: - Websites Advance topics- MySQL related errors- WordPress bugs and errors- Hosting Advance topics- CronJobs and VPS servers- Emails- cPanel/WHM- SSH commands to fix basic web issues Show less

    • Junior Customer Success Specialist
      • Dec 2021 - Mar 2022

    • Customer Success Trainee
      • Oct 2021 - Dec 2021

    • United States
    • Software Development
    • 700 & Above Employee
    • Web Designer & Developer
      • May 2017 - Sep 2021

      I was a level 1 Seller atI have worked as a Web Developer & WordPress Expert at Fiverr. I used to create High Converting, Minimal ,Optimized , Responsive & Cross-Browser compatible websites using HTML ,WordPress & Bootstrap for different clients since 2017! I was a level 1 Seller atI have worked as a Web Developer & WordPress Expert at Fiverr. I used to create High Converting, Minimal ,Optimized , Responsive & Cross-Browser compatible websites using HTML ,WordPress & Bootstrap for different clients since 2017!

    • Bangladesh
    • Technical and Vocational Training
    • 300 - 400 Employee
    • Web Designer
      • Jan 2019 - Jan 2021

    • Bangladesh
    • Education Administration Programs
    • 1 - 100 Employee
    • Assistant Lecturer
      • Nov 2018 - Nov 2018

Education

  • United International University
    Bachelor of Science - BS, Computer Science
    2017 - 2021

Community

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