Itzel Samaniego
Administrative Support Specialist at Quantum Business Solutions- Claim this Profile
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Topline Score
Bio
Credentials
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Curso de Community Manager
CoderhouseAug, 2023- Sep, 2024 -
EF SET English Certificate 78/100 (C2 Proficient)
EF Standard English Test (EF SET)Sep, 2022- Sep, 2024
Experience
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Quantum Business Solutions
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Ireland
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Business Consulting and Services
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Administrative Support Specialist
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Jan 2023 - Present
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BrickBrands
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Finland
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Advertising Services
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1 - 100 Employee
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Customer Service Agent
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Jun 2021 - Present
BrickBrands offers real time protection of ad performance and brand reputation on social media serving governments and market leaders in seven different industries. Proprietary natural language processing software combined with our highly trained human analysts enables us to react and eliminate security threats, competitors' promotions, spam and phishing attacks within 8 minutes 24/7. As a Content Processing Specialist I assure the quality of our natural language processing software and actively track and review user generated content. When harmful content is detected, I take various courses of action, in accordance to each client’s guidelines. I perform escalation procedures when required and ensure that our customers’ social media properties are kept safe from harmful content at all times. Show less
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ModSquad
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United States
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Software Development
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Brand Safety Specialist
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Feb 2022 - Jan 2023
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Day Translations, Inc.
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United States
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Translation and Localization
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1 - 100 Employee
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Freelance Translator
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Jan 2018 - Aug 2022
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LanguageLine Solutions
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United States
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Translation and Localization
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700 & Above Employee
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Spanish <> English Interpreter
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Dec 2017 - May 2018
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Education
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Coderhouse
Community
