Experience

Jonsson Workwear

• South Africa
• Retail Apparel and Fashion
• 200 - 300 Employee

• Customer Care Representative

  • Feb 2021 - Present

  • Quoting clients and processing orders.• Providing administration support to Manager at External Representative. • Attending to both internal and external enquiries. • Providing assistance and support to customers.

• Internal Customer Advisor

  • Mar 2018 - Feb 2021

  • Responsible for merchandising, stock replenishment and JWD order placing. • Providing excellent customer service and support at all times.• Capturing data and providing general administrative support. • Attending to quotations via Syspro and salesforce system.



Vemtechnick (MULTICHOICE Accredited Installer)

• Sales and Store Assistant

  • Apr 2012 - Feb 2018

  • Managing the store and attending to overall administrative functions. • Telesales and technical sales functions. • Merchandising and ensuring that the sales floor is organized. • Assisting customers in locating desired shop items. • Addressing and resolving customers complaints in a professional manner. • Processing customer payments using the shop's Point of Sale (POS) system. • Providing technical support. • Managing the store and attending to overall administrative functions. • Telesales and technical sales functions. • Merchandising and ensuring that the sales floor is organized. • Assisting customers in locating desired shop items. • Addressing and resolving customers complaints in a professional manner. • Processing customer payments using the shop's Point of Sale (POS) system. • Providing technical support.