Social Media Coordinator

• Sep 2021 - Present

Program Coordinator

• Jul 2019 - Dec 2020

• Plan, supervise and execute all steps of the training events from start to end. Coordinate with directors & country manager in implementing quarterly and yearly training program. •Evaluating deadlines, supervised the team, directed client and stakeholder relations (from enquiries, registrations to attending all travelling logistics) • Drafting financial, team performance, sales, progress & operations reports, document & send them to top management as timely required. • Supervised petty cash usage, workshop budgets, staff claims, negotiate with buyers & control supplier engagement. • Drafting workshop invitation letters, travel to targeted countries to advertise & market the trainings in various traditional & digital marketing platforms. • Attend to all HRM Issues including leave, HRM records, disciplinary & interviews. • Supervised FTCS International website by updating & constantly adding necessary changes. Show less

Project Coordinator

• Jun 2018 - Jun 2019

• Accountable for the general office management and administration. • Orchestrate bookings of accommodation and travel arrangements for delegates and senior management • Booking meeting rooms, training venues, preparing presentations, ensuring that training stationery and material are organised in time. • Handle customer service consultations and supplier engagement. • Updating the journal and financial reports and submitted the reports timely as per principal requirements to the programme manager. • Assisted in planning for events. Conducted cold callings & dealt with client’s queries/complaints. •Administer procurement processes (negotiation, invoice receival, process payments) Show less

Administration Support Assistant

• Jan 2016 - May 2018

• Headed overall administration duties at Rustenburg Branch •Planning and organising meetings, procurement of office, meetings/ workshop stationery. • Accountable for preparing production reports and commission statements for financial advisors. • Attending to queries and complaints from clients and staff. Ability to work independently also as part of a team and work well under pressure while meeting deadlines in time. • Render secretarial and support services to senior management. •Supervised petty cash, journal records & compiled branch financial report monthly. Show less

Field Sales Representative

• Sep 2015 - May 2018

• Negotiated with clients, analysed their financial analysis report and sell affordable insurances to them. • Attended to clients’ inquiries, referred to appropriate staff as necessary. •Plan and selected weekly target markets to sell so to meet daily submission targets. •Interpreted policy agreement to clients. •Officiated contract, provided mediation and analysis between Old Mutual Brokerage and client company (Four Tops Engineering Service) • Negotiated with clients, analysed their financial analysis report and sell affordable insurances to them. • Attended to clients’ inquiries, referred to appropriate staff as necessary. •Plan and selected weekly target markets to sell so to meet daily submission targets. •Interpreted policy agreement to clients. •Officiated contract, provided mediation and analysis between Old Mutual Brokerage and client company (Four Tops Engineering Service)

Cashier

• Feb 2014 - Dec 2015

•As a cashier I acquired people relations skills that assisted me to learn the etiquette of how to treat and deal with customers, how to resolve customer problems and respond quickly to their queries, •More importantly know my store so that I can be able to deliver quick efficient customer service. •Manage my cash flow and be a team player( if my collegue struggles to help the customer i jump in to help). REASON FOR LEAVING •Career Development •As a cashier I acquired people relations skills that assisted me to learn the etiquette of how to treat and deal with customers, how to resolve customer problems and respond quickly to their queries, •More importantly know my store so that I can be able to deliver quick efficient customer service. •Manage my cash flow and be a team player( if my collegue struggles to help the customer i jump in to help). REASON FOR LEAVING •Career Development