Experience

CTC Global (Thailand) Ltd.

• Thailand
• Computer Networking
• 1 - 100 Employee

• Help Desk Team Lead

  • Aug 2021 - Present

  - IT Support. (Install windows and programs, O365Admin, Analyze PC problems, Consulting IT issue) - Team management. (Work schedule management) - Tier1 support. (Open INC and send information to Tier2 support) - Customer service. (Answer email and the call of customer for support or consulting IT issue) - Consulting within the team. - SQL (Query data for update, insert and delete) - IT Support. (Install windows and programs, O365Admin, Analyze PC problems, Consulting IT issue) - Team management. (Work schedule management) - Tier1 support. (Open INC and send information to Tier2 support) - Customer service. (Answer email and the call of customer for support or consulting IT issue) - Consulting within the team. - SQL (Query data for update, insert and delete)



CIMB Thai Bank

• Thailand
• Banking
• 700 & Above Employee

• Collection

  • Jan 2019 - Jul 2021