Experience

Iron Mountain EMEA

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Human Resources Generalist

  • Apr 2019 - Present

  Full HR Generalist functions within the EMEA Hub. Full HR Generalist functions within the EMEA Hub.



Itsing Tawana Consulting Services

• HR Business Partnering and Consultancy

  • Jul 2017 - Mar 2019

  Responsibilities:• Within my role, I am dedicated to assessing and meeting client needs, assisting with the development and implementation of people management practices, and providing advisory services for the achievement of business goals and targets related to Human Resource value propositions.• Services include HR Consulting, Legal Advisory, Contract Reviews and Interpretation Advisory, Dispute Resolution, Business Strategy Advisory, Industrial Relations, Business Management and Business Analysis, Strategy Development and Implementation, as well as Corporate Governance and Planning.• Manage all financial aspects of the business, including cost control, budget management and guiding the company through cycles of economic change. • Maintain solid working relationships with clients and ensure exceptional customer service.



BIE Services

• Human Capital Business Partner (Consultant)

  • Apr 2016 - Jul 2017

  HR Delivery• Support management in the repositioning and aligning the HR function.• Implement strategic HR initiatives and objectives through appropriate tactical and operational planning.• Measure, assess and evaluate the impact of people strategies and processes in the Company.• Recommend and implement ways of improving and/or optimising people management best practices, processes and systems.• Ensure that policies and procedures are updated and communicated in line with applicable legislation.HR Consulting• Provide sustainable HR solutions/advice, in line with strategic business objectives, to develop and retain human capital.• Assist the Company to build a network of collaborative working relationships with all stakeholders.• Ensure Performance Management best practices are in place and adhered to and measuring the outcomes thereof.• Ensure all relevant parties are equipped with the tools to manage performance, with focus on coaching and managing poor performance. Encourage ongoing one-on-one performance discussions. • Proactively identify and eliminate performance management obstacles that would hinder the process.Industrial Relations• Inform and educate management with regard to general labour relations policies, best practices and legislative requirements to minimise IR risks.• Manage, mediate and resolve conflicts, grievances, confrontations, or disagreements in a constructive manner to minimise negative personal impact.• Advise employees and partners on how to handle issues relating to workplace conduct.Recruitment & Selection• Manage the recruitment process for the Company to ensure the right person/ job fit. This includes advertising vacant positions, shortlisting suitable candidates and where required, conducting standard interview for recruitment purposes.• Ensure job description outlines the duties and responsibilities for the employee in the position and lays the foundation against which the employee will be evaluated .



Genesis Activations

• Human Resources Operations Manager

  • Jan 2015 - Jan 2016

  • Establishing and accomplishing organizational objectives; overseeing all organizational operations.• Directing supervising and coordinating the overall business operations for the Company.• Participating in the development and administration of policies on business operations.• Participating in strategic planning.• Provide sustainable HR solutions/advice, in line with strategic business objectives, to develop and retain human capital.• Assist the Company to build a network of collaborative working relationships with all stakeholders.• Ensure Performance Management best practices are in place and adhered to and measuring the outcomes thereof.• Ensure all relevant parties are equipped with the tools to manage performance, with focus on coaching and managing poor performance. Encourage ongoing one-on-one performance discussions. • Proactively identify and eliminate performance management obstacles that would hinder the process.• Training and development;• Performance Management;• Talent Management;• Change Management;• Employee Workplace Management;• Drafting Policies and Procedures;• Controlling and Managing the HR budget;• Compiling Monthly Reports and HR Audits;• Analysis of Trends in HR;• Workforce Planning;Operational Leadership: • Provide effective leadership by being actively involved in all operational aspects of the business and services, developing a broad and deep knowledge of all departments. • Identify opportunities for the Company to leverage strengths to take advantage of new opportunities and/or to address organizational challenges. • Lead, coach, develop, and retain the senior management team with an emphasis on developing capacity in strategic analysis and planning and program budgeting. • Develop and implement training programs to expand the capacity of all staff. • Prepare and submit an annual operational budget, manage effectively within this budget, and report accurately on progress made and challenges encountered.



DIRECT MECHANDISING GROUP

• Human Resources Manager: National Operations

  • Apr 2009 - Dec 2014

  • Recruitment & Selection• Ensure forecasted staffing requirements are documented and action accordingly (including seasonal demand planning)• Ensure job profiles are up to date and accurate• Ensure appointments (including internal promotions) are in line with EE targets / strategy• Retention• Analyse packages to ensure they are market-related• Support and guide line Managers in how to motivate and lead people• Analyse and interpret information to report and present to management and Client (MTN)• Ensure systems are utilised to full capacity and maintained accurately• Representing the Company at the CCMA or competent grievance forum• Training and development• Performance Management• Talent Management• Change Management• Employee Workplace Management• Drafting Policies and Procedures• Controlling and Managing the HR budget• Compiling Monthly Reports and HR Audits• Analysis of Trends in HR• Workforce Planning;



Craig Henkel & Associates

• Candidate Attorney

  • 2006 - 2009