Vlada Ivanova

Operations Consultant at Digitup Studio
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, ES

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Experience

    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Operations Consultant
      • Oct 2022 - Present

      Madrid, Community of Madrid, Spain

    • Israel
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Marketing Operations Manager
      • Oct 2022 - Present

    • Germany
    • Advertising Services
    • 1 - 100 Employee
    • Marketing & Operating Officer
      • Jan 2022 - Nov 2022

      Berlin, Germany • Managed team of 5+ professionals and oversaw the daily operations • Executed advanced retention strategies to achieve more than 30% shared revenue for our clients • Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of the company • Introduced project management tool for the team with clear communication and collaboration tools, task assignments and statuses, alerts and a task toolbar that increased delivery time 2x times • Developed… Show more • Managed team of 5+ professionals and oversaw the daily operations • Executed advanced retention strategies to achieve more than 30% shared revenue for our clients • Researched, recruited, staffed, onboarded, and trained new company hires according to the needs of the company • Introduced project management tool for the team with clear communication and collaboration tools, task assignments and statuses, alerts and a task toolbar that increased delivery time 2x times • Developed and maintained excellent knowledge and understanding of business, offerings, competitors, and industry

    • Senior Account Manager
      • Feb 2021 - Jan 2022

      Berlin, Germany • Monitored and managed portfolio of accounts with 6-7 figure businesses and oversaw 10x growth of shared revenue ver 3 months with a unique retention strategy • Developed and implemented strategic plans to manage and grow accounts • Communicated and coordinated with internal teams on a weekly basis to deliver solutions • Actively sought ways to optimize delivery, client satisfaction, quality and profitability • Supervised, trained or guided new team members

    • Project Manager
      • Jul 2020 - Feb 2021

      Berlin, Germany • Was responsible for project planning, project schedules and tracking overall workflow timelines, including email plan delivery (copywriting, proofreading, email templates, etc.) • Maintained client relationships as the first point of contact at the operational level • Drove client retention, renewals, upsells and client satisfaction

    • Email Marketing Specialist
      • May 2020 - Jul 2020

      Berlin, Germany • Created and executed the strategy of Newsletters and Automations • Created engaging, entertaining, and converting at email templates in Klaviyo • Was responsible for optimisation of existing email marketing efforts to get 20%+ share revenue from the platform • Tracked and reported on email performance KPIs

    • Spain
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Senior Marketing Manager
      • Jun 2018 - Mar 2020

      Madrid, Community of Madrid, Spain • Oversaw the company's overall advertising, communication, and sales strategy • Drove revenue by increasing sales through marketing activities. • Planed, directed and coordinated marketing budgets in accordance with organizational goals • Worked with Strategic Partners like Amadeus, Viajes El Corte Ingles, Tui, Globalia and others

    • Global Marketing And Product Development Manager
      • Jun 2017 - Jun 2018

      Madrid, Community of Madrid, Spain

    • Social Media Marketing Manager for Russian Market
      • Jun 2016 - Jun 2017

      Madrid, Community of Madrid, Spain

    • Chemical Manufacturing
    • 700 & Above Employee
    • Assistant to Marketing Department
      • Oct 2014 - Oct 2015

      Russia, Moscow

    • Russian Federation
    • Retail
    • 300 - 400 Employee
    • Assistant to CEO
      • Jun 2013 - Jun 2014

      Russia, Moscow

    • Office-manager/Partner`s assistant
      • Apr 2011 - Apr 2013

      Russia, Moscow

    • Secretary
      • Apr 2008 - Oct 2008

      Russia, Moscow

Education

  • Universidad Camilo José Cela
    Master of Business Administration - MBA
    2016 - 2017
  • Constanza Business and Protocol School
    Experto en Analítica y Usabilidad Web y Experto en Marketing Digital
    2018 - 2019
  • EAE Business School
    Master of Business Administration (MBA)
    2016 - 2017
  • Constanza Business and Protocol School
    Programa Ejecutivo en E-Commerce
    2017 - 2018
  • Academy of National Economy under the Government of the Russian Federation
    Bachelor's degree, Marketing/Marketing Management, General
    2011 - 2015

Community

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