Frida Kreitzer

Information Technology Security Manager at ONI
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Contact Information
us****@****om
(386) 825-5501
Location
San Diego, California, United States, US

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5.0

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Patrick McGovern

Frida pushed through so many improvement initiatives in the time we worked together! She was able to effectively draw on a wide range of IT experience to solve both business and security problems. When I was looking for a career change Frida was my fiercest advocate and played a critical role in my transition - she's one of those rare people who genuinely cares about her team and the people she works with. But most importantly, Frida is a blast to work with!!

Jennifer Peters

Working with Frida at OLLY was such a pleasure. Frida is very knowledgeable about all areas of cyber security, software, and hardware. She also brings a surprising levity and sense of fun to the workplace. I head up the DTC area of the business so we worked together on a few projects that involved setting up external servers for different functions, reviewing potential risk factors of software vendors, and an annual privacy review project. Frida’s extensive experience made these kinds of projects easy and her awesome personality made them fun. At OLLY, I was continually impressed by Frida’s ability to juggle many types of projects at the same time and still get them done on time and on budget, with a smile on her face. She was always present and available whenever the team needed her. Frida would patiently and relentlessly unravel complicated problems and challenges that would frustrate most people in her role, again with a smile on her face. It is rare thing to have such an experienced and talented IT resource that is also one of the best collaboration partners. Frida cares deeply about the overall success of her organization and invests in it with her whole heart. For any company or team looking for an IT professional who can get it done and be a true partner, Frida is the one you are looking for.

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Credentials

  • Certified Casper Technician
    CCT
    Mar, 2017
    - Nov, 2024
  • CompTIA A+ ce
    CompTIA
    Jun, 2016
    - Nov, 2024
  • RYT - Registered Yoga Teacher
    Yoga To The People

Experience

    • United Kingdom
    • Biotechnology
    • 1 - 100 Employee
    • Information Technology Security Manager
      • Aug 2023 - Present

    • United States
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • IT Manager
      • Feb 2023 - May 2023

      • Provided strategic SOC2 Type 1 & 2 consulting acting as a Compliance Officer • Created Onboarding/Offboarding protocol and process for the company • Analyzed business requirements and designed network architecture to build an open-source network from scratch • Optimized network performance through load balancing and bandwidth management • Troubleshoot network issues and provide technical support to clients • Documented network configurations and procedures • Managed VPN and… Show more • Provided strategic SOC2 Type 1 & 2 consulting acting as a Compliance Officer • Created Onboarding/Offboarding protocol and process for the company • Analyzed business requirements and designed network architecture to build an open-source network from scratch • Optimized network performance through load balancing and bandwidth management • Troubleshoot network issues and provide technical support to clients • Documented network configurations and procedures • Managed VPN and intrusion detection systems • Hardware builds for specialized employees (Hyper Dimensional Computing) - assembled and installed computer hardware components, such as graphics cards, power supply, and cooling system, etc. • Resolved all escalated support issues • Worked with CTO to create usable and efficient systems in a zero-trust environment Show less • Provided strategic SOC2 Type 1 & 2 consulting acting as a Compliance Officer • Created Onboarding/Offboarding protocol and process for the company • Analyzed business requirements and designed network architecture to build an open-source network from scratch • Optimized network performance through load balancing and bandwidth management • Troubleshoot network issues and provide technical support to clients • Documented network configurations and procedures • Managed VPN and… Show more • Provided strategic SOC2 Type 1 & 2 consulting acting as a Compliance Officer • Created Onboarding/Offboarding protocol and process for the company • Analyzed business requirements and designed network architecture to build an open-source network from scratch • Optimized network performance through load balancing and bandwidth management • Troubleshoot network issues and provide technical support to clients • Documented network configurations and procedures • Managed VPN and intrusion detection systems • Hardware builds for specialized employees (Hyper Dimensional Computing) - assembled and installed computer hardware components, such as graphics cards, power supply, and cooling system, etc. • Resolved all escalated support issues • Worked with CTO to create usable and efficient systems in a zero-trust environment Show less

    • United States
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • IT Operations Manager
      • Jan 2022 - Oct 2022

      • Led the strategy and operational execution of the Enterprise Business Systems IT function from all previous systems into Microsoft 365: Google + Dropbox to Sharepoint, Gmail to Outlook, etc. • Responsible for evaluating, selecting, deploying, and maintaining enterprise-level business system solutions, including ERP and CRM • Served as technical expert for Unilever’s Health and Wellness Collective branch of companies: Smartypants, LiquidIV, OLLY, and Onnit • Cybersecurity… Show more • Led the strategy and operational execution of the Enterprise Business Systems IT function from all previous systems into Microsoft 365: Google + Dropbox to Sharepoint, Gmail to Outlook, etc. • Responsible for evaluating, selecting, deploying, and maintaining enterprise-level business system solutions, including ERP and CRM • Served as technical expert for Unilever’s Health and Wellness Collective branch of companies: Smartypants, LiquidIV, OLLY, and Onnit • Cybersecurity POC for OLLY and led an initiative under Unilever’s Cybersecurity team to harden OLLY's hardware, SaaS and website vulnerabilities • Instated multiple layers of security for network and information protection • Escalation point of contact for desktop support issues and Microsoft 365 transition details, coordinating with a team of 8 IT consultants • Led all company communications and training for OLLY's transition to Microsoft Business 365 Show less • Led the strategy and operational execution of the Enterprise Business Systems IT function from all previous systems into Microsoft 365: Google + Dropbox to Sharepoint, Gmail to Outlook, etc. • Responsible for evaluating, selecting, deploying, and maintaining enterprise-level business system solutions, including ERP and CRM • Served as technical expert for Unilever’s Health and Wellness Collective branch of companies: Smartypants, LiquidIV, OLLY, and Onnit • Cybersecurity… Show more • Led the strategy and operational execution of the Enterprise Business Systems IT function from all previous systems into Microsoft 365: Google + Dropbox to Sharepoint, Gmail to Outlook, etc. • Responsible for evaluating, selecting, deploying, and maintaining enterprise-level business system solutions, including ERP and CRM • Served as technical expert for Unilever’s Health and Wellness Collective branch of companies: Smartypants, LiquidIV, OLLY, and Onnit • Cybersecurity POC for OLLY and led an initiative under Unilever’s Cybersecurity team to harden OLLY's hardware, SaaS and website vulnerabilities • Instated multiple layers of security for network and information protection • Escalation point of contact for desktop support issues and Microsoft 365 transition details, coordinating with a team of 8 IT consultants • Led all company communications and training for OLLY's transition to Microsoft Business 365 Show less

    • United States
    • Software Development
    • 200 - 300 Employee
    • IT Manager
      • Aug 2021 - Jan 2022

      Managed an internal team of IT Specialists as well as a consulting firm. Streamlined company SaaS access via Team Playbooks. Provided continuous security oversight and support company wide, including Sweden and India expansions. Deployed KnowBe4 and Abnormal company wide for employee cybersecurity education, meeting SOC2 standards. Abnormal + GAM (Google Apps Manager) expertise to proactively prevent spam and email phishing. Upgraded SaaS to be enterprise ready for Zero Touch… Show more Managed an internal team of IT Specialists as well as a consulting firm. Streamlined company SaaS access via Team Playbooks. Provided continuous security oversight and support company wide, including Sweden and India expansions. Deployed KnowBe4 and Abnormal company wide for employee cybersecurity education, meeting SOC2 standards. Abnormal + GAM (Google Apps Manager) expertise to proactively prevent spam and email phishing. Upgraded SaaS to be enterprise ready for Zero Touch Deployment. ● Instated company wide ticketing system to meet SOC2 requirements. ● Developed a Privacy and Cybersecurity Roadmap to assist with the Sweden and India global company expansions. ● Automated Onboarding via Halp and guided HR to enable one source of truth, Workday Human Resources Integrated Systems (HRIS) to flow into our IDP (Identity Protocol, Okta). Show less Managed an internal team of IT Specialists as well as a consulting firm. Streamlined company SaaS access via Team Playbooks. Provided continuous security oversight and support company wide, including Sweden and India expansions. Deployed KnowBe4 and Abnormal company wide for employee cybersecurity education, meeting SOC2 standards. Abnormal + GAM (Google Apps Manager) expertise to proactively prevent spam and email phishing. Upgraded SaaS to be enterprise ready for Zero Touch… Show more Managed an internal team of IT Specialists as well as a consulting firm. Streamlined company SaaS access via Team Playbooks. Provided continuous security oversight and support company wide, including Sweden and India expansions. Deployed KnowBe4 and Abnormal company wide for employee cybersecurity education, meeting SOC2 standards. Abnormal + GAM (Google Apps Manager) expertise to proactively prevent spam and email phishing. Upgraded SaaS to be enterprise ready for Zero Touch Deployment. ● Instated company wide ticketing system to meet SOC2 requirements. ● Developed a Privacy and Cybersecurity Roadmap to assist with the Sweden and India global company expansions. ● Automated Onboarding via Halp and guided HR to enable one source of truth, Workday Human Resources Integrated Systems (HRIS) to flow into our IDP (Identity Protocol, Okta). Show less

    • Software Development
    • 700 & Above Employee
    • Enterprise Support Engineer
      • Dec 2019 - Aug 2021

      • Information Security Lead for our regional Engineering Security Technician org, serving as the regional POC • Created "Security Attacks: Social Engineering" and presented to the IT/Security Engineering organization: created a training course for current and new hires, InfoSec101, which was made into a global requirement for the IT organization • Managed critical enterprise-level software systems, including large-scale ERP and CRM applications • Developed and maintained… Show more • Information Security Lead for our regional Engineering Security Technician org, serving as the regional POC • Created "Security Attacks: Social Engineering" and presented to the IT/Security Engineering organization: created a training course for current and new hires, InfoSec101, which was made into a global requirement for the IT organization • Managed critical enterprise-level software systems, including large-scale ERP and CRM applications • Developed and maintained effective relationships with key business partners within and outside of IT • Collaborated with business partners, executives, and IT leaders to ensure alignment of business systems with overall business strategy and objectives • Part of a Security team that helps/manage/set the direction for specific global initiatives and policies. Leader of the Education Pod within this team • Diversity & Inclusion Panelist and Nominated Ally Show less • Information Security Lead for our regional Engineering Security Technician org, serving as the regional POC • Created "Security Attacks: Social Engineering" and presented to the IT/Security Engineering organization: created a training course for current and new hires, InfoSec101, which was made into a global requirement for the IT organization • Managed critical enterprise-level software systems, including large-scale ERP and CRM applications • Developed and maintained… Show more • Information Security Lead for our regional Engineering Security Technician org, serving as the regional POC • Created "Security Attacks: Social Engineering" and presented to the IT/Security Engineering organization: created a training course for current and new hires, InfoSec101, which was made into a global requirement for the IT organization • Managed critical enterprise-level software systems, including large-scale ERP and CRM applications • Developed and maintained effective relationships with key business partners within and outside of IT • Collaborated with business partners, executives, and IT leaders to ensure alignment of business systems with overall business strategy and objectives • Part of a Security team that helps/manage/set the direction for specific global initiatives and policies. Leader of the Education Pod within this team • Diversity & Inclusion Panelist and Nominated Ally Show less

    • United States
    • Technology, Information and Internet
    • 300 - 400 Employee
    • IT Analyst
      • Feb 2019 - Dec 2019

      • Implemented and maintained standardized onboarding for all new hires, including user accounts, equipment, access and training • Promoted Spoke for internal ticketing and issue management by providing training and giving presentations • Hardened our ticketing system by locking down all public tickets and provided security training to better protect our internal systems • Streamlined and automated various IT processes for system standardization and improved responsiveness… Show more • Implemented and maintained standardized onboarding for all new hires, including user accounts, equipment, access and training • Promoted Spoke for internal ticketing and issue management by providing training and giving presentations • Hardened our ticketing system by locking down all public tickets and provided security training to better protect our internal systems • Streamlined and automated various IT processes for system standardization and improved responsiveness, including proactive user security audits • Established Watchman Monitoring software to manage Linux endpoints • Configured and managed all Mac endpoints with Jamf + Apple DEP/VPP • Protected user systems from malware and viruses by administering Sophos • Automated Windows setups with Windows Hello and Microsoft Intune • Proactively drove continuous team adoption of approved methodologies and tools relative to project execution and service delivery • Provided functional area leadership and effectively supported business requirements by being an exemplary role model upholding company values Show less • Implemented and maintained standardized onboarding for all new hires, including user accounts, equipment, access and training • Promoted Spoke for internal ticketing and issue management by providing training and giving presentations • Hardened our ticketing system by locking down all public tickets and provided security training to better protect our internal systems • Streamlined and automated various IT processes for system standardization and improved responsiveness… Show more • Implemented and maintained standardized onboarding for all new hires, including user accounts, equipment, access and training • Promoted Spoke for internal ticketing and issue management by providing training and giving presentations • Hardened our ticketing system by locking down all public tickets and provided security training to better protect our internal systems • Streamlined and automated various IT processes for system standardization and improved responsiveness, including proactive user security audits • Established Watchman Monitoring software to manage Linux endpoints • Configured and managed all Mac endpoints with Jamf + Apple DEP/VPP • Protected user systems from malware and viruses by administering Sophos • Automated Windows setups with Windows Hello and Microsoft Intune • Proactively drove continuous team adoption of approved methodologies and tools relative to project execution and service delivery • Provided functional area leadership and effectively supported business requirements by being an exemplary role model upholding company values Show less

    • United States
    • Computer and Network Security
    • 200 - 300 Employee
    • IT Specialist
      • Nov 2017 - Dec 2018

      • Implemented an effective request system (Zendesk) to support IT, HR, Operations and Finance departments • Designed and led onboarding program for all new hires, including machine setup, security training and IT overview • Created employee offboarding system and process for IT, HR, Legal, Finance and Compliance teams • Specified hiring plan for our IT team and led technical interviews for candidates • Integrated and supported organization-wide SSO/2FA protocols… Show more • Implemented an effective request system (Zendesk) to support IT, HR, Operations and Finance departments • Designed and led onboarding program for all new hires, including machine setup, security training and IT overview • Created employee offboarding system and process for IT, HR, Legal, Finance and Compliance teams • Specified hiring plan for our IT team and led technical interviews for candidates • Integrated and supported organization-wide SSO/2FA protocols (Okta) • Trained and managed consultants in Jamf, Okta, Google Admin, Meraki • Set up and oversaw AV operations for two offices (SF and Seattle), including training up other employees on these systems • Implemented Apple DEP for mac fleet w/Jamf MDM • Managed Windows machines via Airwatch and Meraki SM • Managed budget for hardware and software licenses • Managed all electrical and data vendor relationships Show less • Implemented an effective request system (Zendesk) to support IT, HR, Operations and Finance departments • Designed and led onboarding program for all new hires, including machine setup, security training and IT overview • Created employee offboarding system and process for IT, HR, Legal, Finance and Compliance teams • Specified hiring plan for our IT team and led technical interviews for candidates • Integrated and supported organization-wide SSO/2FA protocols… Show more • Implemented an effective request system (Zendesk) to support IT, HR, Operations and Finance departments • Designed and led onboarding program for all new hires, including machine setup, security training and IT overview • Created employee offboarding system and process for IT, HR, Legal, Finance and Compliance teams • Specified hiring plan for our IT team and led technical interviews for candidates • Integrated and supported organization-wide SSO/2FA protocols (Okta) • Trained and managed consultants in Jamf, Okta, Google Admin, Meraki • Set up and oversaw AV operations for two offices (SF and Seattle), including training up other employees on these systems • Implemented Apple DEP for mac fleet w/Jamf MDM • Managed Windows machines via Airwatch and Meraki SM • Managed budget for hardware and software licenses • Managed all electrical and data vendor relationships Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Tech Consultant
      • Jan 2017 - Nov 2017

      Casper Certified Technician Consulted at Non-Profits, Law Firms and Financial Institutions throughout the San Francisco Bay Area. Casper Certified Technician Consulted at Non-Profits, Law Firms and Financial Institutions throughout the San Francisco Bay Area.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Computer Support Technician
      • Oct 2015 - Dec 2016

      CompTIA A+ Certified Field Technician CompTIA A+ Certified Field Technician

Education

  • University of California, Berkeley
    Bachelor of Arts (BA), Philosophy
    2007 - 2012

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