As Head Manager of the Biomedical Engineering Equipment Control at the MUHC I had the pleasure of working with Italia for twelve years as she was our Administrative Agent at the Montreal Children’s Hospital. During this period her tremendous abilities, both administrative and human, never ceased to amaze me. I had several opportunities to work closely with Italia, so I fully understand her capabilities. Soon after I began to assume responsibility for the Montreal Children’s Hospital biomedical engineering department in 2000, I realized how important she was to our team and to the hospital. She always had this ability to understand the needs of our clients, and always proved to have both the administrative and human skills to bring forward effective solutions, implement them, and provide the highest quality of service to our clients. Italia understands what customer service is all about. She is professional, handles pressure very well, she is autonomous in her work, yet an excellent team player with a strong sense for planning and organization. She has the ability to propose solutions that not only resolve the immediate problems at hand, but also to set forth the necessary administrative improvements to prevent future recurrence of similar problems. In short, Italia’s performance was always exemplary. With her abilities and dedication, there is no doubt in my mind that Italia represents a strong asset to any organization.

As Head Manager of the Biomedical Engineering Equipment Control at the MUHC I had the pleasure of working with Italia for twelve years as she was our Administrative Agent at the Montreal Children’s Hospital. During this period her tremendous abilities, both administrative and human, never ceased to amaze me. I had several opportunities to work closely with Italia, so I fully understand her capabilities. Soon after I began to assume responsibility for the Montreal Children’s Hospital biomedical engineering department in 2000, I realized how important she was to our team and to the hospital. She always had this ability to understand the needs of our clients, and always proved to have both the administrative and human skills to bring forward effective solutions, implement them, and provide the highest quality of service to our clients. Italia understands what customer service is all about. She is professional, handles pressure very well, she is autonomous in her work, yet an excellent team player with a strong sense for planning and organization. She has the ability to propose solutions that not only resolve the immediate problems at hand, but also to set forth the necessary administrative improvements to prevent future recurrence of similar problems. In short, Italia’s performance was always exemplary. With her abilities and dedication, there is no doubt in my mind that Italia represents a strong asset to any organization.

As Head Manager of the Biomedical Engineering Equipment Control at the MUHC I had the pleasure of working with Italia for twelve years as she was our Administrative Agent at the Montreal Children’s Hospital. During this period her tremendous abilities, both administrative and human, never ceased to amaze me. I had several opportunities to work closely with Italia, so I fully understand her capabilities. Soon after I began to assume responsibility for the Montreal Children’s Hospital biomedical engineering department in 2000, I realized how important she was to our team and to the hospital. She always had this ability to understand the needs of our clients, and always proved to have both the administrative and human skills to bring forward effective solutions, implement them, and provide the highest quality of service to our clients. Italia understands what customer service is all about. She is professional, handles pressure very well, she is autonomous in her work, yet an excellent team player with a strong sense for planning and organization. She has the ability to propose solutions that not only resolve the immediate problems at hand, but also to set forth the necessary administrative improvements to prevent future recurrence of similar problems. In short, Italia’s performance was always exemplary. With her abilities and dedication, there is no doubt in my mind that Italia represents a strong asset to any organization.