Experience

Webflow

• United States
• Software Development
• 500 - 600 Employee

• Manager, IT Ops & Productivity

  • Sep 2022 - Present

  Remote



On Deck

• United States
• Technology, Information and Internet
• 200 - 300 Employee

• Head Of IT

  • May 2021 - Aug 2022

  Austin, Texas, United States



PayPal

• United States
• Software Development
• 700 & Above Employee

• IT Generalist

  • Jun 2020 - May 2021

  Santa Barbara County, California, United States



Honey

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• IT Generalist

  • Oct 2019 - May 2021

  Santa Barbara, California



Procore Technologies

• United States
• Software Development
• 700 & Above Employee

• IT Systems Administrator

  • Jul 2018 - Aug 2019

  Carpinteria, CA

• IT Business Systems Analyst

  • Sep 2017 - Jul 2018

  Carpinteria, CA



LinkedIn

• United States
• Software Development
• 700 & Above Employee

• Production Engineer (Latitude 36)

  • Jan 2017 - Sep 2017

  Carpinteria, California Managing large scale post-production hardware/software deployments locally and at remote locations with multiple cross-functional teams. Minimizing and preventing downtime of a dynamic and constantly evolving environment. Careful documentation of reoccurring issues and forward planning to prevent possible downtime from occurring. Identifying user pain points and developing solutions based around feedback to encourage a system of open and productive service. Addressing queue of… Show more Managing large scale post-production hardware/software deployments locally and at remote locations with multiple cross-functional teams. Minimizing and preventing downtime of a dynamic and constantly evolving environment. Careful documentation of reoccurring issues and forward planning to prevent possible downtime from occurring. Identifying user pain points and developing solutions based around feedback to encourage a system of open and productive service. Addressing queue of tickets and finding minimally invasive solutions that don't impede the workflow of users when possible. Show less



Apple

• United States
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Genius

  • Nov 2011 - Dec 2016

  Diagnosing and repairing everything that Apple makes including any and all required hardware and software repairs. Interacting daily with a variety of customers who need everything from the most basic explanation on a fix to the most verbose.

• Service Solutions Engineering - Test Engineer

  • Apr 2016 - Oct 2016

  Sunnyvale, CA Assuring fixture to fixture GR&R correlation as well as meeting quality standards for every test parameter. Troubleshoot development issues with test stations. Creating and managing SOPs and DOEs for test stations. Collaborating with Hardware and Software teams to debug test stations and late product cycle test stations. Review and analysis of parametric data for daily bring up reports and failure analysis. Liaison between vendors and CM’s, aiding in procurement of materials, and… Show more Assuring fixture to fixture GR&R correlation as well as meeting quality standards for every test parameter. Troubleshoot development issues with test stations. Creating and managing SOPs and DOEs for test stations. Collaborating with Hardware and Software teams to debug test stations and late product cycle test stations. Review and analysis of parametric data for daily bring up reports and failure analysis. Liaison between vendors and CM’s, aiding in procurement of materials, and guiding troubleshooting between multiple vendors. Coordinating and assisting the retrofitting and validation of test fixtures. Multi-tasking 3 project needs simultaneously between Cupertino and China while traveling between the two.