Operation Executive

• Oct 2023 - Present

Network Development

• Aug 2022 - Oct 2023

1. Achieve set budgets from network business per month – USD 2. One sales lead per week to be sent out to agents and follow up to secure business 3. Ensure all network inquiries are responded to and quoted promptly. 4. Obtain feedback from agents on quoted rates. 5. Develop closer relationships with agents 6. Maintain an up-to-date tracking sheet for all quotations to agents /network wise 7. Follow up on quoted rates every week 8. Weekly market updates to be sent to agents 9. Get agency agreements for all Active agents (for new Agents complete agency agreement within 10 working days) 10. Proactive communication with all stakeholders (Internal & External) to ensure smooth handling of shipment/business. 11. Provide all required details for the placing of bookings to CSRD / Air Exports / Imports teams & follow up 12. Provide details for the creation of a Job file to CSRDT – (Buy/Sell rates, billing party, HBL/ MBL Requirement and any other instructions) 13. Get scheduled customer visits to strengthen the local relationships 14. Improvement in product knowledge and expertise in area of responsibility is expected. 15. Closely work with Freight forwarding network - AON, WCA Global Affinity, GLSN, Parnity, DF Alliance Show less

Operations Executive

• Sep 2021 - Jul 2022

1. To be fully conversant with the operation procedure outlined in the operations manual of the shipping department. 2. Respond to inquiries from Principals/customers and attend to operations once operations allocated by the Managers / Asst Manager. 3. Be up to date with the operation procedure of the shipping department. 4. Follow the check list and execute the entrusted duties in accordance with the procedure outlined in the operations manual. 5. Be up to date with the GAC Agent in connection with operations and other system related activities. 6. Ensure to follow GAC compliances and ethics, sanction policy, etc 7. Effectively follow up on allocated jobs until the jobs are completed and keep the supervisor informed. 8. Follow up on the balance payment collection for all the operations handled. 9. Update all statistical reports as requested by the management. 10. Monitor with disbursement accounts department on outstanding payments to be received from principals and close the unfinished jobs as soon as the vessel depart from respective ports. 11. Assist to find new principals and archive the monthly KPI / Budget. 12. Daily update and promote launch facilities to existing local/foreign principals. 13. Ensure to follow GAC policies. 13. Should be on standby 24 hrs to attend operations and in emergency requirements Board vessels which are in & out side ports whenever required. 14. Perform additional duties in line with the current role, as and when requested by management. Show less

Intern - Inventory Management

• Sep 2020 - Jul 2021

• Input Fresh Water DOH data and Betta DOH to update Live Inventory report daily basis. • Preparation of allocate live inventory reconciliation on a weekly basis. • Crosschecking BDDOHR from US Warehouse. • Handling Manual Shipment Feedback. • Update SW DOH, shipment feedbacks for 841, 651-inventory report. • Updating DOA, DNR SW DOH records weekly. • Stock Counting • Input Fresh Water DOH data and Betta DOH to update Live Inventory report daily basis. • Preparation of allocate live inventory reconciliation on a weekly basis. • Crosschecking BDDOHR from US Warehouse. • Handling Manual Shipment Feedback. • Update SW DOH, shipment feedbacks for 841, 651-inventory report. • Updating DOA, DNR SW DOH records weekly. • Stock Counting