Experience

BYSL Global Technology Group

• Bangladesh
• Information Technology & Services
• 100 - 200 Employee

• Sr.Executive (Supply Chain)

  • Jan 2022 - Present

  • Maintain inbound and outbound processes as operation standards. • Collect cash, accounting, reconciliation, and deposit as per operational standards. • Be accountable for all recoveries. • Be accountable for overall Hub Operations as per operational standards. • Comply with 100% ZTP. (Zero Tolerance Policy) • Budget and Account Cash and Petty Cash expenses as appropriate. • Maintain SOP Adherence at all times and compliance with Service Level Agreement. • Coordinate with respective departments and adhere to commercial and statutory compliance. • Ensure Achievement of Key Performance Indicator for the Hub and set goals for the team accordingly. • Be accountable for stock audit, reconciliation, and accuracy at any point in time. • Be responsible for the day to day hub operation. • Be responsible for all last-mile delivery. • Ensure customers are delighted at all times. • Ensure employee engagement initiatives are implemented. • Prepare duly report/review with the Hub team as required. • Ensure profitable operations. • Conduct team meetings, motivate team, and control attrition. • Fill gaps in employee headcount within a turnaround time. • Ensure hub team members are trained well. • Follow up and coordinate with departments based on open house discussions/findings and take the necessary action as appropriate. • Coordinate and execute with local vendors. • Monitoring delivery associates, tracking delivered/undelivered shipments on a real-time basis, and taking proactive action for delivery and handling delivery activities. • Achieve capacity utilization as per target. • Handle customer complaints. Show less



AjkerDeal.Com

• Bangladesh
• Consumer Services
• 100 - 200 Employee

• Sr.Executive (Fulfillment Service)

  • Oct 2020 - Dec 2021

  • To ensure proper supply of product as per requirement. • To maintain a connection with Merchants & Collectors for product collection. • Maintain optimal level of customer services at all times by ensuring simplicity in services. • Ensure to resolve service problems by root cause analyzing of customer's complaints Coordinate supply chain process. • Ensure proper delivery of products. • Prepare reports as per requirement. • Contact with customers if required. • Take all necessary steps to maintain the supply chain process flawlessly. • Any other tasks are given by the authority • Follow up the live operation. • Prepared reports by collecting, analyzing, and summarizing operational data and trends. • At the end of the day, the money received from the day-to-day delivery is received from the delivery associates. • Create a final report on all activities at the end of the day. Show less



Chaldal

• Bangladesh
• Retail
• 300 - 400 Employee

• Executive Quality Control (Warehouses)

  • Sep 2019 - Sep 2020

  • Complete warehouse maintenance. • Inventory management & distribution. • Ensuring the quality of all stored warehouse products. • Keep track of all inbound and outbound products and create inventory reports. • Identify damaged or outdated products and report accordingly. • Give product requisition if any new product is required. • Deliver the route plan of the delivery, co-operate with the delivery man. • Receipt of fuel in delivered bikes and vehicles. • Explain the product ordered by the pickers, and explain the product to the delivery man according to the delivery route. • Understand all delivery money at the end of delivery and deposit all accounts money, and prepare the report. Show less



Daraz

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Jr.Executive (Logistics Operation)

  • Jul 2016 - Aug 2019

  • Managing the Delivery Associates for the purpose of providing the order items to the customers. • Making schedules and routes for the delivery associates for maximum delivery. • Make delivery plans for various campaigns. • Coordinating riders, vehicles loads, and journeys. • Working with backlog data and clean all backlog data within the timeline. • Communicating with upper management to develop strategic operations goals. • Ensure maximum delivery success within a short period of time. • Create reports on a daily basis based on the Associate’s performance and Issues. • Follow up the live operation. Prepared reports by collecting, analyzing, and summarizing operational data and trends. • At the end of the day, the money received from the day-to-day delivery is received from the delivery associates. • Create a final report on all activities at the end of the day. Show less