Issac Chan
Enterprise Application Development Manager at China Mobile International Limited- Claim this Profile
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Catonese Native or bilingual proficiency
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Putonghua Professional working proficiency
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English Professional working proficiency
Topline Score
Bio
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Experience
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China Mobile International Limited
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China
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Telecommunications
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700 & Above Employee
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Enterprise Application Development Manager
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Jun 2011 - Present
Enterprise Application System Project1. Outsource project - Oracle ERP Project Manager role to arrange overall project implementation process including• Project Initiation and Scope Management• RFT arrangement• Requirement management• Contract arrangement (Negotiation and Risk assessment)• Stakeholder/Scope management• Vendor management• Business Process Reengineering• Project implementation – core ERP, integration with other business/order management/billing systems2. In house project - cooperate workflow, website, intranet and internal systems project enhancement and maintenance3. Application, system and operation supportBusiness System Project1. Outsource project - Enterprise Customer Relationship Management (ECRM) System Project Manager role to arrange overall project implementation process including• Project Initiation and Scope Management• RFT arrangement• Requirement management• Contract arrangement (Negotiation and Risk assessment)• Stakeholder/Scope management• Vendor management• Business Process Reengineering• Project implementation – salesforce automation, integration with order management system
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IT Specialist (Team Leader)
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Jul 2010 - Jun 2011
HSBC Global Web Application System1. Team Leader role to deal with HSBC users for banking system enhancement items• User requirement gathering and clarification• Define project scope/cost/schedule baselines• Project coordination through SDLC2. Consultant role to deal with client for various consultancy projects HSBC Global Web Application System1. Team Leader role to deal with HSBC users for banking system enhancement items• User requirement gathering and clarification• Define project scope/cost/schedule baselines• Project coordination through SDLC2. Consultant role to deal with client for various consultancy projects
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Senior Solutions Analyst
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Oct 2008 - Jul 2010
Mobile Billing System1. Project Manager role to handle various system change request• User requirement gathering and clarification• Define project scope/cost/schedule baselines• Project coordination through SDLC2. Oracle Communication Billing and Revenue System (Portal 7.3)• Pricing system setup and interface with other system through XML• Coordinate with internal Users for project implementation (Billing and Call Rating) • Setup development, testing environment for development and User Acceptance Test (installation, configuration and testing)• Coordinating system production rollout
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Assistant Project Manager
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Oct 2007 - Sep 2008
Corporate Back End System1. Service Management System (Oracle Siebel 8 CRM System in Solaris and Windows platforms)• Project management for overall project• Coordinate with Vendor and Users (Operations) for project implementation • Setup development, testing environment for development and User Acceptance Test (installation, configuration and testing)• Coordinating system production rollout2. Prepare documents for production and disaster recovery environment setup and release (installation, configuration and testing) Cooperate Operation System (IBM FILENET 3.5 Work Flow System in Solaris and Windows platforms, Weblogic 8 J2EE application development)• Setup Disaster Recovery environment (installation, configuration and testing)• On going support and system performance turning
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China Mobile Hong Kong
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Hong Kong
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Telecommunications
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400 - 500 Employee
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Senior Analyst Programmer
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Jun 2000 - Sep 2007
Enterprise Billing System development1. Mobile Billing System (Core Billing Module)• Designed and developed company Billing System• Leading and cooperate with team members to implement backend system in tight schedule2. Mobile Billing System (Call Rating Module)• Designed and developed company Billing System Call Rating module to handle Mobile Call Detail Records (CDR) charging (IDD, Outbound/Inbound Roaming, Local Call, VAS)• Leading and cooperate with team members to implement backend system in tight schedule3. Transferred Account Procedure version 3 (TAP3) system• System to follow ITU specification to handle Transferred Account Procedure version 3 (TAP3) roaming file exchange procedure, including file format conversion (ASN.1) interface, call charging and configuration system designs4. Roaming Charging System• Batch system to handle roaming file call charging and configurationEnterprise value added service applications development1. Mobile WAP System• Designed and developed dynamic XHTML/WML portal system with Content Maintenance System for user to input content• Leading and cooperate with team members to merge separate standalone systems into new WAP system2. Mobile Value Added Service Download System• Designed and developed download content (ring tone/multimedia content) system with Content Maintenance System for user to input content.• Leading and cooperate with team members to delivery download system to different request channels (WAP/WEB/Number Dial /Handset short code request)• Design HTTP External Interface Application to communicate with different content provider for download request content delivery
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Education
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The Hong Kong Polytechnic University
Master's Degree, Master of Science in Information Systems -
The Hong Kong University of Science and Technology
Bachelor's Degree, Electrical and Electronics Engineering