Issabella Luna
Assistant House Manager at ASU Gammage- Claim this Profile
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Spanish Native or bilingual proficiency
Topline Score
Bio
Experience
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ASU Gammage
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United States
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Performing Arts
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1 - 100 Employee
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Assistant House Manager
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Sep 2021 - Present
• Provide operational support, customer service, and floor management to ensure events run smoothly. • • Manage a subset of up to 40 volunteers, Floor Managers, and Senior Floor Managers during events through oversight, administrative assistance, and individual problem solving with complicated patron and event situations. • Create and report solutions to seating or security issues, inter-guest conflicts, and hindrances to event experience efficiently and effectively.• Collaborate with Floor Managers, fellow Assistant House Managers, and volunteers to ensure a pleasurable experience for patrons of all ages and backgrounds.• Publicly and personally communicate announcements regarding event service changes.• Take on extra responsibilities including command reports, completing opening and closing procedures, and offering general support to the House Manager. Show less
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Floor Manager
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Aug 2019 - Sep 2021
• Manage and oversee issues presented by patrons. • Create and communicate solutions to seating issues and various conflicts efficiently and effectively. • Flexibly train on and switch positions and responsibilities before, during, or after a show’s duration according to the needs of the House Manager or production specificities. • Coordinate with fellow Floor Managers and upper management to resolve issues and assist in an event's smooth run.
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School of Politics and Global Studies at Arizona State University
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United States
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Higher Education
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1 - 100 Employee
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Research Assistant
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Aug 2022 - Dec 2022
• Devoted approximately 7-10 hours per week to research assistance for with faculty mentor. • Research activities involved archival and bibliographic research, data collection and collation, policy critiques, and transcription services. • Meet regularly with primary researcher-- and team where applicable-- to discuss pivots in research directions and fluctuating assignments. • Devoted approximately 7-10 hours per week to research assistance for with faculty mentor. • Research activities involved archival and bibliographic research, data collection and collation, policy critiques, and transcription services. • Meet regularly with primary researcher-- and team where applicable-- to discuss pivots in research directions and fluctuating assignments.
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Center for the Study of Religion and Conflict at ASU
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United States
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Higher Education
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1 - 100 Employee
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Undergraduate Research Fellow
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Aug 2021 - Dec 2021
• Devoted approximately 5-7 hours per week to research assistance for with faculty mentor. • Research activities involved archival and bibliographic research, data collection and collation, indexing and editing manuscripts, and library or web searches. • Meet regularly with primary researcher-- and team where applicable-- to discuss pivots in research directions and fluctuating assignments. • Devoted approximately 5-7 hours per week to research assistance for with faculty mentor. • Research activities involved archival and bibliographic research, data collection and collation, indexing and editing manuscripts, and library or web searches. • Meet regularly with primary researcher-- and team where applicable-- to discuss pivots in research directions and fluctuating assignments.
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GAP Ministries
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United States
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Individual and Family Services
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1 - 100 Employee
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Direct Care Staff
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May 2021 - Aug 2021
• Provide direct care of children and steward a home for the children in care by creating a safe, nurturing environment while teaching basic life skills and following GAP’s Behavior Management Plan, Trust-Based Relational Intervention (TBRI) strategies, and state regulatory requirements. • Ensure records are maintained in compliance with federal, state, and local regulations. Complete all paperwork in a prompt and careful manner, keeping records confidential. • Assist in policy interpretation and updating in time with changing federal, state, and local regulations. • Responsible for keeping the SPLASH House and its grounds neat and clean daily to ensure the home is inspection ready at all times. Show less
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Joel D. Valdez Main Library - Main Library
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United States
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Government Administration
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Library Assistant
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May 2018 - Jul 2018
• Gained experience working with community members, specifically students from middle school to mid-university. • Ran and wrote for the 101 Space blog and networking for youth programs. • Assisted in writing and supervising workshops and classes for students. • Learned modern technology skills- 3D printing, video recording and editing, photography, vinyl designing, and vinyl printing. • Gained experience working with community members, specifically students from middle school to mid-university. • Ran and wrote for the 101 Space blog and networking for youth programs. • Assisted in writing and supervising workshops and classes for students. • Learned modern technology skills- 3D printing, video recording and editing, photography, vinyl designing, and vinyl printing.
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Education
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Arizona State University
Bachelor of Science - BS, Political Science and Government -
Arizona State University
Master's degree, Political Science and Government -
Arizona State University
Bachelor's degree, Political Science and Government