Issa Ani Gabriela Toledo
Customer Service Representative at Deployed- Claim this Profile
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Tagalog Native or bilingual proficiency
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English Professional working proficiency
Topline Score
Bio
Credentials
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Basic Occupational Safety and Health
RBA-Environmental Health & Safety Consultancy and Training SolutionAug, 2018- Sep, 2024
Experience
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Deployed
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Philippines
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Outsourcing and Offshoring Consulting
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100 - 200 Employee
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Customer Service Representative
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Nov 2022 - Present
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Agents Only Technologies
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Canada
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Information Technology & Services
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1 - 100 Employee
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Customer Service Representative
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Oct 2021 - Sep 2022
Taking customer's orders and assists in checking order status. Taking customer's orders and assists in checking order status.
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SupportZebra
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United States
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Outsourcing and Offshoring Consulting
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1 - 100 Employee
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Customer Care Ambassador
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Apr 2021 - Oct 2021
Assist in order status queries of clients, providing and following up shipping details, filing for any lost or damage claims. Assist in order status queries of clients, providing and following up shipping details, filing for any lost or damage claims.
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Teleperformance
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United States
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Customer Service Representative
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Jan 2019 - Nov 2020
• Able to help at least 50 clients daily by addressing service complaints, billing, and offer technical support such as assisting customers in troubleshooting, also processing orders and services they want to avail, and pitching sales. • Assist in order status queries of clients, providing and following up shipping details, filing for any lost or damage claims. • Assigned as point of contact in the absence of supervisors and able to pacify clients who are dissatisfied with other agents’ assistance Show less
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Education
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2011 - 2017
Liceo de Cagayan University
Bachelor's degree, Physical Therapy/Therapist
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