Mohammad Israful Islam
Head Of Client Services at HASHTECH360- Claim this Profile
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Bio
Experience
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HASHTECH360
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Bangladesh
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Software Development
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1 - 100 Employee
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Head Of Client Services
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May 2021 - Present
Hashtech360 is a marketing 360 agency in Bangladesh where I’m responsible for a major part of decision making. I lead the client servicing department for different brands and clients. Mostly specialised in leading the client servicing team and creating planning and strategies for bringing new clients or doing existing campaigns. My background experience is mostly related to team management and also my team provides advertising services to the clients.Kept stakeholders up to date on details pertaining to client projects. Delivered outstanding service to clients to maintain and extend relationships for future business opportunities. Interacted with clients on regular basis to quickly alleviate issues and provide project updates. Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment. Developed new employees and on-going performance assessment of current employees. Pitching or on boarding new clients and help brands to create their both online and offline strategy . Take ownership of managing the marketing functions of the business.
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Coles Group
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Australia
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Retail
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700 & Above Employee
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Department Manager
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Oct 2015 - Mar 2021
I was in a role of Fresh Product Manager in Coles Supermarket Australia where i was responsible for managing fresh produce department with operating standard , Create merchandising plan and monitor the execution according to plan , Weekly sales plan, projections & restoring , Daily ordering & maintaining FIFO, Making efficient balance between sales vs target hour , Maintaining people safety and food safety , Maintaining truck-to-truck perishable ordering to reduce company losses , Event cross merchandising sales plan.
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Junior Associate
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Oct 2015 - Jan 2017
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Corporate Sales Executive
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Jun 2015 - Aug 2015
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Cookie Jar
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United Kingdom
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Business Consulting and Services
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Intern
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Sep 2014 - May 2015
Activation Management, Social Media Marketing. Activation Management, Social Media Marketing.
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Auto Space
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China
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Venture Capital and Private Equity Principals
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1 - 100 Employee
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Sales Executive
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Apr 2012 - Aug 2014
Produce sales, maintain customers Produce sales, maintain customers
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Robi Axiata Limited
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Bangladesh
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Telecommunications
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700 & Above Employee
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Customer Service Executive
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Oct 2012 - Mar 2013
Manage customers on call Manage customers on call
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Education
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Brac University 2010
Bachelor of Business Administration (BBA), Marketing -
Shibnath High School ,Tangail
SSC