Israa Abulawi

Enterprise Project Manager at Malaffi (Abu Dhabi Health Information Exchange)
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Contact Information
us****@****om
(386) 825-5501
Location
Dubai, United Arab Emirates, AE
Languages
  • English Full professional proficiency
  • Arabic Native or bilingual proficiency
  • French Limited working proficiency

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Michael Connolly

I recommend Israa Abulawi who worked for me on the CCAD account. In the period we worked together she performed a variety of roles, including a procurement function, PM and PMO roles as well as working within the GRC and Security Teams. She is bright, hardworking and grasps complex concepts quickly and delivers what is promised on time. The quality of her work is exemplary.

Yahia Bitar

I have worked with Israa on multiple disciples within IT for over 4 years, and she was able to execute and excel at what she does in every aspect. Israa is a very smart individual, a fast learner who's focused and consistent in her delivery. She adapts quickly to her surroundings and never compromises her morale. She is a team player that always ask questions that spark constructive debates towards building better solutions. She is a leader at what she does and I have seen her deal professionally in several tough situations. Israa's communication skills are excellent and are key to her professional success. She has the ability to simplify complexities. One of the best traits in Israa is her loyalty to her team. I would recommend Israa to any organization; she is a great asset and colleague.

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Credentials

  • Agile Project Leadership
    LinkedIn
    Sep, 2021
    - Nov, 2024
  • Strategy in the Age of Digital Disruption
    INSEAD
    May, 2020
    - Nov, 2024
  • Certified Information Systems Auditor
    ISACA
    Jan, 2017
    - Nov, 2024
  • Prince2 Practitioner
    -
    Oct, 2015
    - Nov, 2024
  • Prince2 Foundation
    -
    Sep, 2015
    - Nov, 2024
  • ITIL V3 Foundation
    -
    Mar, 2015
    - Nov, 2024
  • ISO27001 Lead Auditor
    BSI

Experience

    • United Arab Emirates
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Enterprise Project Manager
      • Sep 2019 - Present

      Establish, liaise, manage and sustain the PMO operating model and manage the onboarding of participants onto Malaffi Health Information Exchange (HIE) platform Establish, liaise, manage and sustain the PMO operating model and manage the onboarding of participants onto Malaffi Health Information Exchange (HIE) platform

    • United Arab Emirates
    • Banking
    • 700 & Above Employee
    • Information Security Manager
      • Jan 2019 - Sep 2019

      Job Purpose: Establish, implement, manage and sustain the Information Security Transformation Program Responsibilities: • Manage and govern the implementation of a multi-million dollar Transformation Program consisting of 35 initiatives including Complex Technology Implementation or Enhancements such as but not limited to: o IS Architecture & Network Segmentation o Implementation of Target Operating Model o Improving IT Service Continuity and alignment with Business Continuity Management o Procurement & Implementation of Access Management and Data Protection tools o Improving Physical Security Posture o Development of the departments strategy, operating model, policies and processes • Implement the program in alignment with the overall IS Strategy and business objectives • Manage a team of Project Managers and SMEs • Report to executives of the bank on the status of the program • Monitor the compliance and gaps closure with the implementation of each initiative • Monitor Risk and Issues, the implementation of the defined mitigation plan and escalation to senior management • Define and implement IS Security KPIs and KRIs and implementing them • Defined an Employee Development Framework and model in line with the department objectives Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Information Security Compliance Officer
      • Jan 2016 - Dec 2018

      Responsibilities:• Manage the development and implementation of the ERM policies, framework and processes.• Conduct workshops with business for ERM Program awareness and assist in risk identification, risk assessment, risk control along with ensuring compliance with established policies and regulatory requirements.• Manage the development and implementation of the Data Classification policy, classification scheme, data security standard and information asset register (repository).• Assist in the development and implementation of the Business Continuity Management policy, framework, Business Impact Analysis, committee and deliver associated awareness workshops. • Assist in development of a digital transformation framework for the organization.• Manage the information security awareness program with +73 awareness sessions delivered to technical, operational and executive level audiences.• Establish and manage the implementation of an information security (Asset-based) risk management policy, Risk assessment methodology and overall framework.• Determine, compile and maintain an inventory of all regulatory and organizational compliance requirements consolidated into an Integrated Control’s framework• Work closely with non-IT units in the organization such as legal, marketing, supply chain, physical security and others to ensure organization wide alignment with Information Security Compliance Program requirements• Lead the implementation of the Information Security controls framework following the ISO27001 cycle of Plan, Do, Check, Act to identify control gaps, conduct remediation planning meetings• Work closely with various internal departments to conduct audits and self-assessment against their status of compliance.• Report the status of Information Security Program to IT Forum, Business forum and Information Security steering committee Manage the liaison with internal/external audit for IT audits and compliance reviews as required. Show less

    • Information Security Project Manager
      • Mar 2015 - Jan 2016

      Job Purpose: To manage critical Security Projects and ensure they meet milestones to bring Cleveland Clinic Abu Dhabi compliant to the various Regulatory requirementsResponsibilities:• Develop project charter, scope statements, and weekly status reports• Determine the project requirements, team roles and responsibilities, schedule; develop and review estimates and assumptions for the project schedule, effort and cost. • Identify, mitigate and prevent risks and issues by course correcting approach to strategy• Work directly with leadership to report on status and be part of strategy discussions• Manage vendor relationships, including participating in the creation of RFPs based on the requirements gathering sessions.• Ensure that resources and vendors adhere to the followed PMO methodology.• Ensuring that established communication plans, risk management, and similar processes are adhered.• Participate in the review of project artifacts including technical requirements, design, architecture, testing and implementation documentation;• Develop training plans and future support models in collaboration with various operational teams• Major Projects successfully managed: o Network Access controlo Single Sign ono Enterprise Antivirus Solutiono Two Factor Authenticationo Load Balancer Migrationo Advanced Persistent Threat Solutiono Network Time Protocolo Public Key Infrastructureo Card Management Solution Show less

    • IT Project Management Office
      • Jan 2014 - Jan 2016

      Job Purpose: To Coordinate and Provide Support to Project managers to Meet their Project Plans and Communicate to management any project requirements.Responsibilities:-Providing support to Project Managers for completion and execution of their project streams-maintain project level status and reporting , follow-up to generate program level status for management reviews.-Collect , Follow-up and Communicate project level Risk and Issues for Many project streams. -Integrate Project Schedules into Internal and External level reporting by weekly Schedule updates with Project managers to update Project Plans and Strong Follow-up on project deadlines.-Tracking Financial status ( Planned Values, Earned Values , and Actual Costs ) of Project streams and communicating them to the finance department and management in monthly meetings.-Resource Allocation, Resource utilization tracking, and Capacity Management.-Monitoring Suppliers and Third Party vendors contributing to the project. Show less

    • Service Delivery Management
      • Jan 2015 - Mar 2015

      Job Purpose : Responsible for coordinating the delivery of services to our customer ensuring high level of operational service delivery and customer satisfaction.Responsibilities :-Governance and coordination across all operational areas (Incident management, Problem management , Change Management)-Third Party management of responsibilities and create a liaison with the customer.-Ensure SLA achievement and Support to various levels of Support.-Monitor the interaction between level 1 support and different resolver groups.-Ensuring Operations team are aware of changes in processes and prepared with necessary training and knowledge bases.-Monitor the assignments of tickets logged through the system and ensure correct assignment to the Level 2 and Level 3 Support.-Communication and coordination with various resolver groups and levels of support.-Process Improvements and allocating possible opportunities for increasing First Contact Resolution (FCR).-Work with the Client and operational teams to identify and manage operational activities and discuss possible improvements to meet customer expectations. Show less

    • End User Devices Roll-out Project Coordinator:
      • Jul 2014 - Feb 2015

      Job Purpose: Plan Roll-out for more than 20,000 devices throughout different levels of the hospital according to business requirements and allocation of the devices.Responsibilities:- Created a "device roll-out sheet" to help project manager in identifying correct placement of devices and track device asset details in order to be updated to the company's asset management database.- Managed the flow of information in and out of " Device Roll-out Sheet" to be used by various teams as reference to the allocation of Devices throughout the Hospital and departments , and as a tool to track and collect all device details and descriptions.- Communicated , requested necessary approvals for any changes or additions to the information in the sheet.- Collecting Asset details , port information per device and ensuring the quality of data coming from various teams and flowing into the sheet.- Communicating any missing information or wrong information to related teams.- Prepare management level reporting on the roll-out status and percentage of completion.- Support and assist roll-out project manager in planning and coordinating with necessary teams for roll-out of devices. Show less

    • Supply Chain and Procurement Coordinator
      • Mar 2014 - Jul 2014

      Job Purpose : To create and manage the process cost details for Hardware and Software related to customer requirements, ensure order fulfillment, quality service and vendor relations management.Responsibilities: Collect correct Requirements as per business needs and Reach out to the "right" Vendor. Source the correct vendor to the order (Hardware/software) Tracking Orders and Shipments , Ensure Delivery timelines are met and aligned with project Plans Negotiate with vendors for best prices and maximum discount levels. Maintain vendor/customer business relationships. Coordinate with warehouses for Shipment's deliveries and transportation. Liaise with procurement team in external braches for Orders and buyback processes. Communicate order specifications to the client and get sign-off agreements on order details . Prepare Cost Cases for future Orders and communicating the Planned Budget to management. Show less

    • United Arab Emirates
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • CO-OP Training at Aramex Abudhabi
      • Feb 2013 - Jun 2013

      Part 1: Senior Design Project •Improve Operational performance of the domestic shipping process through Value Stream Mapping and lean techniques. •Suggest new route plan that allows to service more areas domestically with existing resources based on clustering and operations research techniques. •Facilitate the flow of shipments in the operations area through a suggested layout to minimize shipment mix-ups between Inbound and Outbound. Quality control and business Improvement and Efficiency (BIE). Part 2 : CO-OP Training •Tracking cancelled scheduled collections. •Handling GCS complaints •Perform Audits such as: Outlet Audit, Express non-document, Domestic Audit •Updating Risk assessment Sheet and hazard Identification sheets •Assist Project supervisor directly in preparation of Management Reviews. Show less

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Intern
      • Jun 2012 - Aug 2012

      Study the operations of well testing services Study the latest technologies applied by schlumberger Training on safety procedures Study the operations of well testing services Study the latest technologies applied by schlumberger Training on safety procedures

Education

  • University of Sharjah
    Bachelor of Engineering (B.Eng.), Industrial Engineering and Management
    2008 - 2013

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