Account Manager

• Jun 2019 - Present

Store Supervisor

• May 2018 - Jun 2019

Store and team management, tasking, banking, key holder responsibilities. Store and team management, tasking, banking, key holder responsibilities.

Project Manager

• Apr 2017 - May 2018

Digital project management, online application testing, QA, CMS user training, support help desk management, and client relationship building. Digital project management, online application testing, QA, CMS user training, support help desk management, and client relationship building.

Digital Project Manager

• Apr 2015 - Apr 2017

Managing website and mobile application projects for clients including Kohler, Mira Showers, Exclusive Hotels and Jamie’s Italian. Working with the client services and creative teams to ensure each project is delivered on time, in scope and within budget. Managing website and mobile application projects for clients including Kohler, Mira Showers, Exclusive Hotels and Jamie’s Italian. Working with the client services and creative teams to ensure each project is delivered on time, in scope and within budget.

Digital Account Manager

• Mar 2014 - Apr 2015

Fundamentally involved in the quarterly consumer and business facing campaigns, and the large re-brand project for the Denplan client account. Managing other smaller accounts, online and offline projects including print, website builds and app development. Also responsible for managing and mentoring an Account Executive. Fundamentally involved in the quarterly consumer and business facing campaigns, and the large re-brand project for the Denplan client account. Managing other smaller accounts, online and offline projects including print, website builds and app development. Also responsible for managing and mentoring an Account Executive.

Digital Project Manager

• Aug 2013 - Feb 2014

Responsible for managing large website builds as well as smaller updates to existing websites. Clients include Vauxhall Motors, Triumph and Dawn Foods. A focussed role, requiring keen attention to detail, strong financial awareness and confident client and team management skills. Responsible for managing large website builds as well as smaller updates to existing websites. Clients include Vauxhall Motors, Triumph and Dawn Foods. A focussed role, requiring keen attention to detail, strong financial awareness and confident client and team management skills.

Digital Account Manager

• Jan 2013 - May 2013

Account Management, Project Management and Studio Management as part of a small but hard working team. Clients included Warwickshire County Council, Solihull Sixth Form College and Karndean Flooring. Also worked with the team to develop a 2D, 3D and video Augmented Reality app that integrated into print. Account Management, Project Management and Studio Management as part of a small but hard working team. Clients included Warwickshire County Council, Solihull Sixth Form College and Karndean Flooring. Also worked with the team to develop a 2D, 3D and video Augmented Reality app that integrated into print.

Website Designer and Developer / Digital Manager / Studio Manager

• Jun 2009 - Nov 2012

Employed to set up the digital department within the agency and bring all previously out-sourced digital projects in-house. Promoted to Studio Manager, responsible for all print and digital jobs going through the studio, project and workflow planning, writing proposals, project briefings and QC. Employed to set up the digital department within the agency and bring all previously out-sourced digital projects in-house. Promoted to Studio Manager, responsible for all print and digital jobs going through the studio, project and workflow planning, writing proposals, project briefings and QC.

Website Designer and Developer

• Jul 2007 - Jun 2009

Designer and developer working to create and update websites, mainly using Wordpress or bespoke HTML and Coldfusion. Also implementing SEO strategies, analysis and reports. Designer and developer working to create and update websites, mainly using Wordpress or bespoke HTML and Coldfusion. Also implementing SEO strategies, analysis and reports.

Website Designer and Developer

• Mar 2006 - Jul 2007

Design, setup and management of the company’s website from which all ex-display show home items were sold. Creating monthly offers, processing customer’s orders via the site and over the phone, managing warehouse staff to ensure all items were delivered on time and to the correct location. Design, setup and management of the company’s website from which all ex-display show home items were sold. Creating monthly offers, processing customer’s orders via the site and over the phone, managing warehouse staff to ensure all items were delivered on time and to the correct location.

Junior Graphic Designer

• Sep 2004 - Mar 2006

Employed as a website designer and naturally progressed to include front-end website development. Employed as a website designer and naturally progressed to include front-end website development.