Experience

Douglas Scott Legal Recruitment
• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee
• Marketing Apprentice

  • Aug 2023 - Present


The Sporting House

• Hospitality

• Customer Service Representative

  • Jun 2022 - Jul 2023

  - Co-ordinate clearly and effectively with partner companies and agencies in arranging courses, scheduling staff training and discussing customer profiles - Input, record and retrieving information from different database systems and domains - Relaying accurate information to the customer, ensuring all the details are correct - Prioritizing and managing workload effectively and meet deadlines - Regularly use Microsoft Excel spreadsheets when arranging company data and viewing finances - When the company opens a venue, we are recruited on sales and given commission for each sale, I am typically the highest earner - Effectively dealing with delicate situations in a sensitive manner - Have an in-depth understanding, and ensure the security and integrity of customers data by complying with relevant legislation such as the General Data Protection Act - Excellent written and verbal communication abilities as we liaise with customers on the telephone and Microsoft Outlook, to organise and schedule swimming lessons whilst giving large amounts of information - Confidently resolving any issues or complaints proactively and using own initiative when this arises - Able to keep up to date with changes in policy and procedure as the company is constantly evolving and modernising - Creating accounts for new customers and navigating them through their portal - Willingness to work outside of my allocate hours during busy periods as demonstrated in my overtime Show less



Self-employed

• Real Estate
• 1 - 100 Employee

• Sales And Marketing Representative

  • Apr 2022 - Jul 2022

  - Learning pitches and delivering this with confidence - Money-orientated job with no base salary purely based off commission - Door to door sales learning how to approach every person differently, by using specific strategics to allow that person to buy into what your selling and advertising, but also making that person want to buy into me as a person - Long hours and travelling around the UK using public transport - Learning pitches and delivering this with confidence - Money-orientated job with no base salary purely based off commission - Door to door sales learning how to approach every person differently, by using specific strategics to allow that person to buy into what your selling and advertising, but also making that person want to buy into me as a person - Long hours and travelling around the UK using public transport



Arc Hospitality Recruitment

• United Kingdom
• Staffing and Recruiting
• 300 - 400 Employee

• Event Staff

  • Sep 2021 - Apr 2022

  - Adapting quickly to different situations and work in environments daily, whether it be hospital work, events, waitressing or offices - Promoted to team leader after a short period - Ability to accept criticism and thrive under pressure - Being organised as I would plan public transport for myself, and my colleagues, in advance whilst taking into account different shift times everyday - Being a quick learner by learning new processes, techniques and learning how different companies operate - As a waitress and host, I would look presentable and need excellent sociable skills in order to give each customer the best experience - Ensuring and knowing the correct safety protocol for each place I worked at before my shift would begin - Dealing effectively with customer complaints in a courteous and professional manner Show less



The Soap House

• Spain
• Retail Art Supplies
• 1 - 100 Employee

• Retail Assistant

  • Sep 2020 - Sep 2021

  - Process sale orders by customers and also process sales reports for senior members of management - Have knowledge in hygiene for creating products - Make catered soap sponges, bath bombs, soap bars and many more - Creating Tik Toks for their social media pages - Process sale orders by customers and also process sales reports for senior members of management - Have knowledge in hygiene for creating products - Make catered soap sponges, bath bombs, soap bars and many more - Creating Tik Toks for their social media pages



Folk

• Switzerland
• Wellness and Fitness Services
• 1 - 100 Employee

• Waitress

  • Sep 2018 - Dec 2020

  • Working in a fast pace environment • Serving and dealing with customers efficiently and correctly • Working in big teams with an assigned job role in different sections • Cash handling and admin • Answer, take bookings, orders and discuss events over the phone • Setting up and closing down the restaurant • Working in a fast pace environment • Serving and dealing with customers efficiently and correctly • Working in big teams with an assigned job role in different sections • Cash handling and admin • Answer, take bookings, orders and discuss events over the phone • Setting up and closing down the restaurant



Greengate Productions

• United States

• Production Runner and Props continuity

  • Feb 2020 - Feb 2020

  • Multi-tasking - Organise and prioritise when asked to do different things by different people at the same time • Have an artistic and precise eye as I had to make sure the props were picked up/ put down in the same place • Work well with the rest of the production team and the crew, and to make myself noticed • Copy the call sheets, sides, scripts, health and safety notices and other paperwork and run around distributing it to the crew • Take lunch and breakfast orders on-set • Multi-tasking - Organise and prioritise when asked to do different things by different people at the same time • Have an artistic and precise eye as I had to make sure the props were picked up/ put down in the same place • Work well with the rest of the production team and the crew, and to make myself noticed • Copy the call sheets, sides, scripts, health and safety notices and other paperwork and run around distributing it to the crew • Take lunch and breakfast orders on-set


The Grill on New York Street
• United Kingdom
• Restaurants
• Waitress

  • Mar 2018 - Sep 2018

Solita
• Finland
• IT Services and IT Consulting
• 700 & Above Employee
• Bar Waitress

  • Sep 2016 - Mar 2018