Experience

Karta.id

• Indonesia
• Advertising Services
• 1 - 100 Employee

• Customer Experience Spv

  • Jan 2017 - Present

  Karta is a Technology Company that connects drivers and advertisers. As Karta’s partners, the drivers will get benefits without leaving their daily routines. They are helping the advertisers by installing Karta Boards on their motorcycles. Karta’s patented technology provides an easy way for advertisers to monitor and analyze the advertisement’s performance and reach. With Karta, drivers and advertisers can collaborate to get more benefits together. - Monitoring drivers,handle incoming complaint from zendesk,live chat, and whatsapp hotline - Deliver training for new joiner drivers - Support administration of drivers - looking for new drivers - Coordinate effectively with peers and manager - Collaborate with the community team to build drivers referenceability



Maybank

• Malaysia
• Banking
• 700 & Above Employee

• Telemarketing Officer

  • Oct 2015 - Nov 2016

  - Conduct outboud calls based on customer data to help to achieve goals - Manage and realize day-to-day relationships and communications. - Contribute to team efforts by achieving related results as required. - Conduct outboud calls based on customer data to help to achieve goals - Manage and realize day-to-day relationships and communications. - Contribute to team efforts by achieving related results as required.