Experience

CIPE Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Staff Accountant

  • Sep 2023 - Present

  Florida, United States



Chico's FAS, Inc.

• United States
• Retail
• 100 - 200 Employee

• Sales Consultant

  • Apr 2022 - Present

  Palm Beach Gardens, Florida, United States The Sales Consultant is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the… Show more The Sales Consultant is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires • Maintains knowledge of current sales and promotions; maintains pricing and visual standards • Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management • Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience • Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations • Builds and maintains a solid customer following through clientele and wardrobing • Maintains consistent client communication through utilization of customer book • Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed Show less



Cole Haan

• United States
• Retail
• 700 & Above Employee

• Sales Consultant

  • Apr 2021 - Jul 2022

  West Palm Beach, Florida, United States • Engages over 2,500 customers annually and provides a customized and well-received shopping experience • Generates over $20,000 in sales, while also managing delivery and pick-up sales for 300+ customer orders annually • Provides personal shopping insights and store sales to customers allowing both saving for clients and growing repeat business • Maintains and manages over $1,000,000 in merchandise displays and stock rooms



Subway

• Restaurants
• 700 & Above Employee

• Store Manager

  • Dec 2016 - Feb 2021

  West Palm Beach, Florida, United States • Managed, trained, and built a highly effective team of 6 motivated food service professionals, resulting in improved customer service, more efficient food production and a cleaner and more inviting establishment • Established inclusive workplace culture and sales goals, resulting in $432,000+ in annual sales • Continuously managed, maintaining, and reordered restaurant food stock levels of $3,500 per week • Managed annually payroll and other labor costs of $97,920 • Provided… Show more • Managed, trained, and built a highly effective team of 6 motivated food service professionals, resulting in improved customer service, more efficient food production and a cleaner and more inviting establishment • Established inclusive workplace culture and sales goals, resulting in $432,000+ in annual sales • Continuously managed, maintaining, and reordered restaurant food stock levels of $3,500 per week • Managed annually payroll and other labor costs of $97,920 • Provided daily, timely and secure bank deposits of $1,200 Show less



Geodis Wilson

• Assistant Manager

  • Aug 2013 - Jan 2015

  Bangladesh • Prepared and managed monthly payroll of $102,000 for 28-employees, including oversight on employee attendance, pay disparities, overtime, special pay allowances, taxes, and other benefits • Managed eight Human Resource employees, to include recruitment, disciplinary actions, office management, and administrative activities • Successfully served as acting managing director in the absence of the Foreign Managing Director • Supervised logistical support activities, to include… Show more • Prepared and managed monthly payroll of $102,000 for 28-employees, including oversight on employee attendance, pay disparities, overtime, special pay allowances, taxes, and other benefits • Managed eight Human Resource employees, to include recruitment, disciplinary actions, office management, and administrative activities • Successfully served as acting managing director in the absence of the Foreign Managing Director • Supervised logistical support activities, to include purchasing, distribution, and accountability of $18,000 of equipment and supplies annually • Managed printing, packaging, and operations in support of 10 external vendor partners • Supervised 228 training event per year, including the identification of training needs, education sessions, and managing training documentation records for 28-employees • Arranged 3 internal and 3 external audits annually for 2 departments and branches at 2 extended external locations • Hosted and managed 15 foreign guests annually, to include correspondence, invitation letters, managing/booking guest lodging, air and ground transportation, maintaining regular communication, and solving any and all unforeseen challenges Show less



Westecs

• Senior Executive

  • Jan 2010 - Jul 2013

  Bangladesh • Managed recruitment and hiring operations for 15 store locations with 100+ new hires annually • Scheduled, organized resume reviews, and interviewed hundreds of candidates annually for vacant staff positions • Provided oversight and workplace safety training of 175 employees, resulting in zero incidents year-to-year • Provided advice and assistance to staff members on how to effectively manage 20 employee’s pay and benefits • Managed transitional processes of employee… Show more • Managed recruitment and hiring operations for 15 store locations with 100+ new hires annually • Scheduled, organized resume reviews, and interviewed hundreds of candidates annually for vacant staff positions • Provided oversight and workplace safety training of 175 employees, resulting in zero incidents year-to-year • Provided advice and assistance to staff members on how to effectively manage 20 employee’s pay and benefits • Managed transitional processes of employee compensation, pay and benefits during position transfers, incoming new hires and employees departing the organization • Provided information and training to supervisors, staff, and employees on standards of conduct, organizational operations, human resource management, and other important work-related issues

• Human Resources Executive

  • Dec 2008 - Dec 2009

  Bangladesh • Ensured the highest quality candidates were selected, recruited, and assigned appropriately to business units • Assisted HR manager in industrial relations issues to identify and resolve employee work-related issues to include carrying out proper disciplinary procedure in line with labor law when required • Maintained and regularly updated employee database for 175 workers



Banglalink Digital Communication Ltd.

• Customer Care Specialist

  • Feb 2008 - Nov 2008

  Bangladesh • Provided top quality customer service to over 96,000 customers annually by informing clients of the latest products, policies, and procedures • Supported and provided daily feedback to team lead on issues and challenges regarding the suggested work solutions and/or improvement ideas for customer resolutions • Perform other duties as assigned, resulting in improved customer service and experience



Standard Chartered Bank

• United Kingdom
• Banking
• 700 & Above Employee

• Executive Officer

  • Nov 2006 - Dec 2007

  Bangladesh • Managed client engagement of 60+ customers daily providing up-to-the-minute information on services, facilities and current sales and business opportunities • Managed loan sanction operations, resulting in $120,000 annually of individual completed loan actions • Served as the “solutions” provider for a wide assortment of challenges in support of our valued customers