Ismail Soleh
Room Division at DoubleTree by Hilton Surabaya- Claim this Profile
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Topline Score
Bio
Credentials
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Virtual Leadership Development Series with Harvard
Harvard UniversityOct, 2022- Nov, 2024
Experience
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DoubleTree by Hilton Surabaya
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Indonesia
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Travel Arrangements
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1 - 100 Employee
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Room Division
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Jan 2020 - Present
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Fairfield by Marriott
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Hospitality
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300 - 400 Employee
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Assistant Front Office Manager
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Jun 2019 - Jan 2020
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Four Points by Sheraton Surabaya, Tunjungan Plaza
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Indonesia
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Hospitality
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1 - 100 Employee
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Duty Manager
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May 2016 - Jun 2019
Transfered to another Marriott Hotels Transfered to another Marriott Hotels
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ibis, ibis Styles, ibis budget
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Hospitality
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700 & Above Employee
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Front Office Supervisor
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Jul 2015 - May 2016
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The Ascott Limited
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Singapore
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Hospitality
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700 & Above Employee
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Front Office Specialist
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Jun 2013 - Jul 2015
*General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to… Show more *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to return and recommend hotel product and services to the all customer Show less *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to… Show more *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to return and recommend hotel product and services to the all customer Show less
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Best Western International
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Hospitality
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1 - 100 Employee
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Front Desk Agent
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May 2011 - Apr 2013
In Charge and Actively monitor Front Office areas to ensure Standard of Service;Welcoming Guest;Handle Check in/Out;Provide anything guest Require In Charge and Actively monitor Front Office areas to ensure Standard of Service;Welcoming Guest;Handle Check in/Out;Provide anything guest Require
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Oasis Amir Hotel Jakarta
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jakarta
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Front Office Receptionist
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May 2009 - 2011
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Education
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Akademi Pariwisata Jakarta Intern. Hotels
Associate's degree, Room division Management