Ismail Soleh

Room Division at DoubleTree by Hilton Surabaya
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Kota Surabaya, East Java, Indonesia, ID

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Credentials

  • Virtual Leadership Development Series with Harvard
    Harvard University
    Oct, 2022
    - Nov, 2024

Experience

    • Indonesia
    • Travel Arrangements
    • 1 - 100 Employee
    • Room Division
      • Jan 2020 - Present

    • Hospitality
    • 300 - 400 Employee
    • Assistant Front Office Manager
      • Jun 2019 - Jan 2020

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Duty Manager
      • May 2016 - Jun 2019

      Transfered to another Marriott Hotels Transfered to another Marriott Hotels

    • Hospitality
    • 700 & Above Employee
    • Front Office Supervisor
      • Jul 2015 - May 2016

    • Singapore
    • Hospitality
    • 700 & Above Employee
    • Front Office Specialist
      • Jun 2013 - Jul 2015

      *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to… Show more *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to return and recommend hotel product and services to the all customer Show less *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to… Show more *General Duties To monitor front office operation at night shift properly,such as cleanliness of lobby area,back office etc.To ensure all transaction in guest billings are properly post by previous shift,liaise with night auditor as well. Assisting Duty manager in day to day operational in administrating, and Assist Front office Manager/Duty manager to assist providing all report as needed for evaluation package and management. Create a warm and welcoming atmosphere encourages guest to return and recommend hotel product and services to the all customer Show less

    • Hospitality
    • 1 - 100 Employee
    • Front Desk Agent
      • May 2011 - Apr 2013

      In Charge and Actively monitor Front Office areas to ensure Standard of Service;Welcoming Guest;Handle Check in/Out;Provide anything guest Require In Charge and Actively monitor Front Office areas to ensure Standard of Service;Welcoming Guest;Handle Check in/Out;Provide anything guest Require

    • Front Office Receptionist
      • May 2009 - 2011

Education

  • Akademi Pariwisata Jakarta Intern. Hotels
    Associate's degree, Room division Management
    2009 - 2011

Community

You need to have a working account to view this content. Click here to join now