Experience

Relimetrics, Inc.
• Germany
• Software Development
• 1 - 100 Employee
• Head of Cloud Operations

  • May 2021 - Present

Quant Co.
• Türkiye
• Software Development
• Co-Founder and CTO at QuantCo

  • Feb 2019 - May 2021

IBM
• IT Services and IT Consulting
• 1 - 100 Employee
• Global Technical Lead - Open Source Software

  • Nov 2015 - Feb 2019


ASGATech

• Saudi Arabia
• Software Development
• 1 - 100 Employee

• Chief Technology Officer

  • Mar 2015 - Nov 2015

  - Participate as a member of the senior management team in defining the software production cycle and procedures - Define the technology strategic plan to achieve the business objectives and goals - Communicate the technological strategies, objectives and goals to the senior management team. - Approve, prioritize, and control projects and the project portfolio - Participate as a member of the senior management team in defining the software production cycle and procedures - Define the technology strategic plan to achieve the business objectives and goals - Communicate the technological strategies, objectives and goals to the senior management team. - Approve, prioritize, and control projects and the project portfolio


NRG Solutions, IT
• Egypt
• Information Technology & Services
• Team Leader

  • Aug 2014 - Mar 2015


Microsoft

• United States
• Software Development
• 200 - 300 Employee

• Senior Support Engineer

  • Jul 2012 - Jul 2014

  -Handled “Project Onboarding” which was responsible for assisting new hires in the quick and fast ramp up to enable them to begin productivity as soon as possible the project reduced the ramp up period by 50% and reduced the amount of time required for monitoring from senior engineers by 75%. The core outcome of the project was a step by step single point document to standardize the experience of the ramp up training through gathering the strength areas provided in each technology into one and creating synergies through a unified process- Handled “Project Work Environment” related to enhancing the employee moral within the team and was able to enhance the net satisfaction of team members YoY with 25%.- Handled “Project Operation Excellence” related to enhancing engineer documentation, setting internal soft triggers for enhancing customer satisfaction through monitoring different KPI’s such as minutes per incident, idle time of the incident, age of the incident. Seen over one quarter a reduction in the number of cases by 85%.- Developed a program “CTS Academy” which is responsible for training under graduates on Microsoft Technology to ensure that we have a strong caliber for future pipeline hiring and we also are able to create a strong company brand within the university community. This program ran for 2 years and currently trained over 160 students on four different technologies.- Handled “Project Integration” which core responsibility was to find areas of integration between our core business and different departments within the organization and identify areas within the score card which we could assist in. Performed a strong integration with the developer division over the reach KPI, the partner group over the technical enablement pillar and the citizenship department over enablement, reach and brand enhancement. Show less

• Partner Technical Consultant

  • Aug 2007 - Jul 2012

  -Assisted the Microsoft Gold and Silver (ISV) Partners in planning, designing, architecting solutions that they provide to the customers, and ensure their readiness on the required technologies needed to deliver the solution to the customers.-Designed and Implemented different systems in the University of Bahrain including HR system, Communication system and PR archiving and storage system.-A member in the team that was responsible for launching Windows 7 in EMEA and ensuring Partner enablement and backward compatibility.- Broad technical experience in Windows 7 development, Windows Azure, .Net, ASP.NET Windows Communication Foundation, Windows Workflow SQL Server. Show less



University of Bahrain

• Bahrain
• Higher Education
• 100 - 200 Employee

• Senior Software Engineer

  • Dec 2004 - Aug 2007

  -Responsible for gathering requirements from the different university departments and managing projects from scoping to deliverable.

• E-Learning Specialist

  • Dec 2004 - Aug 2007

  -Worked as an E-Learning specialist where I closely worked with university professors on training them on how to develop courses that abide to the E-Learning and reviewed before being approved for publication as E-Learning courses.



Macrocell

• Brazil
• Retail
• 1 - 100 Employee

• Software Design Engineer

  • Aug 2003 - Oct 2004

  -Worked as a Software Design Engineer Developing Custom Built Products Sold Online -Worked as a Software Design Engineer Developing Custom Built Products Sold Online