Project Management Officer IT

• Mar 2022 - Present

IT Project Manager – Transformation ( CRM, B to C )

• Jan 2020 - Dec 2021

- Increased proficiency in the existing tool and daily management of the project’s weather. - Management of team support and structuring of work in collaboration with the Project Manager of the Overhaul. - Definition of ticket monitoring indicators and reporting to the customer. - Risk management and prioritization of the Backlog by business value in collaboration with the Scrum Master. - Planning, budget monitoring of Projects. - Internal and client reporting. - Increased proficiency in the existing tool and daily management of the project’s weather. - Management of team support and structuring of work in collaboration with the Project Manager of the Overhaul. - Definition of ticket monitoring indicators and reporting to the customer. - Risk management and prioritization of the Backlog by business value in collaboration with the Scrum Master. - Planning, budget monitoring of Projects. - Internal and client reporting.

PROFESSIONAL THESIS - Management approach of project teams

• Jun 2020 - Mar 2021

-Research work around Holism and its application as an effective approach in the management of corporate projects. -Implementation of management tools necessary for the application of this approach . -Application of this approach within the ISB project teams based on the results of the research work . -Research work around Holism and its application as an effective approach in the management of corporate projects. -Implementation of management tools necessary for the application of this approach . -Application of this approach within the ISB project teams based on the results of the research work .

Product Owner & PMO - Complex Digital Transformation Project

• Feb 2018 - Oct 2019

- Analysis of needs and Customers journeys. - Integration of e-signature in the customer journey: - Macro project estimation. - Definition of the e-signature journey. - Steering teams for the implementation of the solution. - Reporting progress to the Director of the Digital Factory. - Detailed functional design of the subscription process and validation of the deliverables. - Training of KeyUsers at 16 regional agencies. - Preparation of Project slides and animation of… Show more - Analysis of needs and Customers journeys. - Integration of e-signature in the customer journey: - Macro project estimation. - Definition of the e-signature journey. - Steering teams for the implementation of the solution. - Reporting progress to the Director of the Digital Factory. - Detailed functional design of the subscription process and validation of the deliverables. - Training of KeyUsers at 16 regional agencies. - Preparation of Project slides and animation of digital ceremonies . Show less - Analysis of needs and Customers journeys. - Integration of e-signature in the customer journey: - Macro project estimation. - Definition of the e-signature journey. - Steering teams for the implementation of the solution. - Reporting progress to the Director of the Digital Factory. - Detailed functional design of the subscription process and validation of the deliverables. - Training of KeyUsers at 16 regional agencies. - Preparation of Project slides and animation of… Show more - Analysis of needs and Customers journeys. - Integration of e-signature in the customer journey: - Macro project estimation. - Definition of the e-signature journey. - Steering teams for the implementation of the solution. - Reporting progress to the Director of the Digital Factory. - Detailed functional design of the subscription process and validation of the deliverables. - Training of KeyUsers at 16 regional agencies. - Preparation of Project slides and animation of digital ceremonies . Show less

Assistant IT manager - POC IOT in LoRa technology

• May 2017 - Sep 2017

- Understanding of needs and drafting of specifications. - Drafting and recurring updating of project documents. - Establishment of the provisional schedule, identification of the necessary means. - Organization and facilitation of workshops with stakeholders . - Development of CAP deployment support. - Benchmark and sector analysis on the various market solutions. - Launch of the POC in collaboration with the Project Manager (project management, coordination of the various… Show more - Understanding of needs and drafting of specifications. - Drafting and recurring updating of project documents. - Establishment of the provisional schedule, identification of the necessary means. - Organization and facilitation of workshops with stakeholders . - Development of CAP deployment support. - Benchmark and sector analysis on the various market solutions. - Launch of the POC in collaboration with the Project Manager (project management, coordination of the various stakeholders, assistance to the managers in charge of the deployment). Show less - Understanding of needs and drafting of specifications. - Drafting and recurring updating of project documents. - Establishment of the provisional schedule, identification of the necessary means. - Organization and facilitation of workshops with stakeholders . - Development of CAP deployment support. - Benchmark and sector analysis on the various market solutions. - Launch of the POC in collaboration with the Project Manager (project management, coordination of the various… Show more - Understanding of needs and drafting of specifications. - Drafting and recurring updating of project documents. - Establishment of the provisional schedule, identification of the necessary means. - Organization and facilitation of workshops with stakeholders . - Development of CAP deployment support. - Benchmark and sector analysis on the various market solutions. - Launch of the POC in collaboration with the Project Manager (project management, coordination of the various stakeholders, assistance to the managers in charge of the deployment). Show less

Assistant Project Manager - Digitalization of a manual process

• Apr 2016 - Aug 2016

- Identification of the existing functional and technical architecture. - Collecte du besoin et instruction de l’évolution sous forme d’User stories - Collection of the need and instruction of the evolution in the form of User stories. - Functional and technical tests of the solution. - Drafting and updating of the various project documents (Reports to the head of the building management division). - Launch and piloting of a tender with service agencies. - Identification of the existing functional and technical architecture. - Collecte du besoin et instruction de l’évolution sous forme d’User stories - Collection of the need and instruction of the evolution in the form of User stories. - Functional and technical tests of the solution. - Drafting and updating of the various project documents (Reports to the head of the building management division). - Launch and piloting of a tender with service agencies.