Ismail Balbolia
Client Operations Analyst at MYRIAD Group Technologies Limited- Claim this Profile
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French Native or bilingual proficiency
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English Native or bilingual proficiency
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Bio
Experience
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Client Operations Analyst
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Feb 2023 - Present
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Client Solutions Analyst
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Oct 2021 - Aug 2022
Overview: Tier 1 support for clients using Eze EMS (Execution Management System), including trade support (vendor side), new client / user implementations and training, etc Clients: Small, Medium and Large Asset Managers Hedge Funds Brokers Broker-dealers Industry & Technical Knowledge / Skills acquired: Trading knowledge (Pairs Trading, Crossing Platforms, Market Maker Stocks, etc) In-depth understanding of client workflows Exposure to Bloomberg Terminal FIX protocol understanding Basic connectivity troubleshooting Basic API understanding and application Log file interpretation Sftp processes for files generated daily and intraday (ex: SOD, Executions Files, Buying Power Files, etc) Automated Trading (Direct FIX or more sophisticated rules based order routing) Show less
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Education
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2017 - 2021
Heriot-Watt University
BSc (Hons) Mathematical, Statistical and Actuarial Sciences, 1st-class honours
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