Ismael Francisco Cantillano
Sales Representative Latin America at Adventure Immigration Services Inc.- Claim this Profile
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Bio
Fiorella N.
Ismael was one of my best students of Social Media Marketing. Demonstrating endless creativity and passion for creating content. He performed impeccable audits, obtaining immediate results. It has been a pleasure having him in my class.
Ruth Márquez Posada
He is an amazing guy, proactive, proactive and very creative. I have loved working with him.
Fiorella N.
Ismael was one of my best students of Social Media Marketing. Demonstrating endless creativity and passion for creating content. He performed impeccable audits, obtaining immediate results. It has been a pleasure having him in my class.
Ruth Márquez Posada
He is an amazing guy, proactive, proactive and very creative. I have loved working with him.
Fiorella N.
Ismael was one of my best students of Social Media Marketing. Demonstrating endless creativity and passion for creating content. He performed impeccable audits, obtaining immediate results. It has been a pleasure having him in my class.
Ruth Márquez Posada
He is an amazing guy, proactive, proactive and very creative. I have loved working with him.
Fiorella N.
Ismael was one of my best students of Social Media Marketing. Demonstrating endless creativity and passion for creating content. He performed impeccable audits, obtaining immediate results. It has been a pleasure having him in my class.
Ruth Márquez Posada
He is an amazing guy, proactive, proactive and very creative. I have loved working with him.
Credentials
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Google Ads Search Certification
GoogleApr, 2023- Oct, 2024 -
Customer Service
INJUV ChileJul, 2020- Oct, 2024 -
Innovation and Creativity
INJUV ChileJul, 2020- Oct, 2024 -
Community Manager
INJUV ChileApr, 2020- Oct, 2024 -
IAB Digital Marketing and Media Foundations Certification
Google ActívateFeb, 2019- Oct, 2024
Experience
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Adventure Immigration Services Inc.
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Canada
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Legal Services
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1 - 100 Employee
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Sales Representative Latin America
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Feb 2023 - Present
As a Sales Representative for Adventure Immigration Services, I am the first contact between the agency and the leads, being responsible for identifying customer needs and wants and responding to all their inquiries to build a customer profile to find the perfect study program for them. Supporting people from Latin American countries such as Chile, Argentina, Bolivia and Equator I build relationships with the customers, serving as the key point of contact during the immigration process, managing between 20 - 30 leads every week. Show less
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Customer Service Coordinator
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Jun 2022 - Mar 2023
During this time I was responsible for answering the customers, solving their inquiries, making schedules and managing internal teams to complete the customer requests. Another of my tasks was generating customer invoices and making sure they pay within the time after registering every payment in the financial book. Also, I ran social media promotions, creating visual content to interact with the customers and expand the portfolio of clients. Finally, I developed a branding campaign, creating a new logo under the name “Miley Cleaning”. Show less
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Hapag-Lloyd AG
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Germany
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Maritime Transportation
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700 & Above Employee
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Customer Service Booking Coordinator
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Dec 2020 - May 2022
Continuing in the Foreign Trade field I joined Hapag Lloyd as a Customer service coordinator. I helped the customers with their inquiries managing exportation bookings of dangerous cargoes and trained the outsourcing team from India, creating a manual about the processes to follow in their assigned daily tasks. I wrote content for Newsletter and I delivered the information to all the stakeholders related to the Customer Service area. Being also responsible for updating the website with the latest information about the ship’s departures, stacking and deadlines to deliver all the documentation. Show less
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Social Media Coordinator
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Jan 2019 - Mar 2020
As a social media coordinator for @itstolsh, I worked managing their Instagram account, serving as a community manager engaging with the audience, and responding to comments and consumer queries. Gained over 5.000 followers during the period of January 2019 to March 2020. Also, I assisted in the content creation for audio-visual promotional materials and scheduled posts using Meta Business Suite. Led one of the ambassador's teams that promoted events on Instagram, Facebook and Twitter helping with the buzz marketing strategy to increase the notoriety of the events. Show less
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Black Moon
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Argentina
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Design
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Business Owner / Manager
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Aug 2014 - Mar 2020
Starting under the name “Pinneaple Studio” in 2014 and becoming “Black Moon” in 2018. As passionate about the fashion industry I founded my first store dedicated to selling selected imported clothes for men. Along the time in 2017 and following the worldwide trends I added a new sub-division oriented to the non-binary and unisex market. Becoming a great asset thanks to the low competition in the Chilean market for this category. Lately, in the earliest 2018’s also added a new sub-division, “Fashion Accessories”, becoming another success for the business. In the mid of 2018, I started working with new branding for my business, changing the brand name to “Black Moon”, a minimal concept focused on the selling of accessories and some selected clothes. Finally, Black Moon closed indefinitely in March 2020 as a consequence of the global context of Covid-19. Show less
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ITALCARGO SA
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Transportation/Trucking/Railroad
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1 - 100 Employee
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Student Internship
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Jan 2019 - Mar 2019
Professional internship During this period I got my first contact with the Foreign Trade field in a professional environment. Serving as support for the Sales and Customer Service team I worked on completing different documentation such as Bill of Lading (B/L) and Responsibility Letters, Calculating quotations for exportation and importation services, Generating Invoincings, Data entry, Tracking orders, Delivering documents and Executing various financial tasks. Professional internship During this period I got my first contact with the Foreign Trade field in a professional environment. Serving as support for the Sales and Customer Service team I worked on completing different documentation such as Bill of Lading (B/L) and Responsibility Letters, Calculating quotations for exportation and importation services, Generating Invoincings, Data entry, Tracking orders, Delivering documents and Executing various financial tasks.
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Ilustre Municipalidad de Quilpué
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Chile
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Government Administration
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1 - 100 Employee
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Student Internship
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Nov 2018 - Dec 2018
Seasonal short-term volunteer internship. In this position, I supported the “Municipal Entrepreneurship Office” teaching classes to small entrepreneurs that were looking for opportunities to grow up and apply for government funds. Also, I helped to update the website https://www.quilpuemercado.cl and I guided the entrepreneurs about how to use the platform. Finally, I supported the organization of events. Like the release of the platform “Quilpue Mercado” and the summer 2019 fair “Quilpue Emprende”. Show less
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Education
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2022 - 2024
ILAC International College
Sales & Marketing Diploma, Digital Communication and Media/Multimedia -
2014 - 2020
Universidad de Valparaíso
International Business Engineering, Bachelor of Administration Sciences, Entrepreneurship -
2013 - 2013
Instituto Profesional ARCOS
Foundations of Photography and Digital Editing, Photography
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