Logistics Assistant

• May 2020 - Present

Assistant Restaurant Manager

• Nov 2018 - Mar 2020

Cafe Manager

• Mar 2017 - Nov 2017

-Monitoring all F&B operation such as Cafe,Bakery & Hot Kitchen. -Assisting others HOD on operation detail. -Preparing costing for new food promotion -Monitoring all F&B operation such as Cafe,Bakery & Hot Kitchen. -Assisting others HOD on operation detail. -Preparing costing for new food promotion

Assistant Restaurant Manager

• Dec 2014 - Nov 2016

• Identify and delegate responsibilities to shift leader and staff to ensure objectives are met and excellent service is consistent achieved.• Provide coaching and feedback to managers and staff and assess performance on and ongoing basis.• Implement new company policies and procedures by developing plans and instructing staff• Manage the restaurant to meet or exceed standards in food quality, safety, and cleanliness• Assist in new menu implementation• Train and coach staff on guest services principles and practices.• Monitor and maintain the Micros POS System.• Effectively manage the restaurant in the absence of the Restaurant Manager.• Solicit guest feedback to understand the needs and wants of customers.• Provide direction to shift leader, and staff to achieve goals• To monitor product and labour costs to remain within goals. Show less

Restaurant Supervisor

• Nov 2012 - Nov 2014

-Supervise and participate in kitchen and dining area cleaning activities.-Resolve customer complaints regarding food service.-Train workers in food preparation, and in service, sanitation, and safety procedures.-Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.-Assign duties, responsibilities, and work stations to employees in accordance with work requirements.-Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards. - Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.-Record production, operational, and personnel data on specified forms. -Schedule parties and take reservations. Show less

Data Entry Operator

• Dec 2011 - Jul 2012

-Part time basis. -Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. -Records data by operating data entry equipment; coding information; resolving processing problems. -Protects organization's value by keeping information confidential. Accomplishes department and organization mission by completing related results as needed. -Part time basis. -Prepares source data for entry by opening and sorting mail; verifying and logging receipt of data; obtaining missing data. -Records data by operating data entry equipment; coding information; resolving processing problems. -Protects organization's value by keeping information confidential. Accomplishes department and organization mission by completing related results as needed.

Customer Service Officer

• Sep 2007 - Nov 2007

-Part time job. -To retrieve phone number for Singtel costumer. -To handle costumer complaint about network. -Part time job. -To retrieve phone number for Singtel costumer. -To handle costumer complaint about network.

Food and Beverage Supervisor

• Aug 2004 - May 2007

-To handle buffet & ala-carte order for coffee house -To handle banquet service for in-house function -To log in daily report -To handle buffet & ala-carte order for coffee house -To handle banquet service for in-house function -To log in daily report