Experience

Winside Technology

• France
• IT Services and IT Consulting
• 1 - 100 Employee

• Expert Poste de Travail

  • Jul 2022 - Present



METSYS

• France
• Information Technology & Services
• 200 - 300 Employee

• Ingénieur Modern Workspace

  • Nov 2019 - Aug 2022

  New challenge New challenge



Orange Tunisie

• Tunisia
• Telecommunications
• 700 & Above Employee

• IT Administrator

  • May 2013 - Aug 2022

  • Troubleshoot and resolve hardware, connection, printer and software issues • Update network applications as required • Troubleshoot and resolve all problems encountered with hardware and software. Escalate requests to the appropriate party, as needed. Replace or repair defective parts and equipment. • Conduct technology training for new users • Provide support to the Technology team • Conduct briefings and demonstrations for users to enhance system productivity • Assist in the development of training coursework and materials • Maintain and expand knowledge base in area of expertise • Attend courses to develop and keep skills and knowledge current • Comply with continuing education requirements • Increase efficiencies, technical ability and interpersonal skills • Perform routine server monitoring and performance benchmarking • Monitor and remove virus, spyware, and other non-authorized software • Complete special projects as requested Show less



AISA (Tunisair Group, SITA)

• Information Technology & Services
• 1 - 100 Employee

• Support technique utilisateurs

  • Jun 2009 - Jan 2012