Senior Business Consultant

• Nov 2020 - Present

- Conduct and document customers business requirements. - Analyze business process. - Create deployment, enhancement, and integration plans for QBS products. - Act as ELMRKT & BaYan functional consultant to automate and deploy the business processes on the solutions. - Manage change request process and new features roadmap. - Follow up after sales activities and contracting processes with the customers, maintain customer relationship & participate in presales activities if required. - Configure live environment & support in the Go-live phase. - Avail end users training, handover and UAT. - Build SRS document for the development use cases to be applied as per customer requirements. - Finalize project documentation. Show less