Experience

C&CC

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Administrator Manager

  • Feb 2021 - Present

  administrative Manager with 2+ years of experience and a degree in law . Managed busy schedules and travel plans of 8+ drivers and 15 Admin while performing general office administration duties. Wanting to execute appointment management, manage internal and external communication, and aid with QuickBooks bookkeeping while meeting deadlines at CCC technology. Trusted with a 80,000 le monthly budget to coordinate all domestic travel arrangements for executives going to corporate events. Trained 3 administrative assistants on customer service and other office procedures, including maintaining files and sending correspondence. Organized office transition from paper invoice to QuickBooks and online invoicing. Achievements: Saved 14.000 el a year in office supplies after negotiating a new deal with the current supplier. Commended for creating the in-house newsletter to communicate management’s vision. Reduced email back-and-forth by 20%. Show less



Ranin

• Area Manager

  • Feb 2018 - Oct 2020

  Reporting to CEO Hard-working retail , skilles in POS tech and inventory management seeking to increase sales and customer loyalty Manager at Ranin stors. Devised and implemented a new control system for which reduced shrink results from 5% to 2% within one year Successfully trained a total of 22 employees from retail associates to area managers. Supervised data entry, freight deliveries, negatives, and pack away procedures for accurate POS inventory. Recruited, interviewed, hired, developed, evaluated, coached, and counseled all local employees. Strived for 100% accuracy and compliance in cash and inventory levels. Key achievement: Fixed a recurring problem with in-store availability, reducing out of stocks by 50%, which led to sales increase of 900.000 E.l Show less



Advansystelecom

• Egypt
• Advertising Services
• 1 - 100 Employee

• ky Accounts Manager

  • Jan 2005 - Oct 2015

  Ky-Accounts Manager with 10+ years' experience. Seeking to leverage proven relationship-building and problem-solving skills for (VAS). Managed 3 associate account managers and 4 channels at (Advansys) . Slashed customer complaints 20% in 1 year and grew revenue by 32%. Managed 25 accounts in high-earning IT firm. Led 5 account managers to drive down time to resolve issues, resulting in a 15% boost in key client retention. This led to 32% more revenue per year. Collaborated with marketing and analytics to determine root causes of customer complaints. Achieved 20% lower customer complaints across the business Analyze sales statistics(1) to define sales potential. Ensure customer satisfaction(2) and resolve customer issues. Manage day-to-day performance of sales team. Motivate(3), train(4), and coach sales staff while applying feedback. Build consistent lead generation with the marketing team. Monitor performance metrics(5) of sales team and report data. All contracts for third party clients and determine achievements \ and activation of landlines and GSM Energetic sales and marketing professional seeking to help increase revenue at (N R P) through a more comprehensive approach to visual media marketing develope 56 contents for the channels • Responsible for all client communications, solve clients complaints and revenue plans. • Contracts renewals for new tasks for client. • Handling the account from A to Z, with up selling and cross selling. • Responsible in managing, selling & marketing (accounts). • Following up with clients and perform continuous quality control tasks ensuring quality of revenues From contents: services and products (ex. sponsor-, revenue, content). Show less



LADIS

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Administrative Assistant

  • Jan 2000 - Sep 2004

  Administrative Assistant Proofread and ghostwritten internal communication for the management board. Communicated with clients and scheduled face-to-face meetings for 5+ executives. Conducted basic accounting tasks in QuickBooks and escalated issues to the supervisors. Administrative Assistant Proofread and ghostwritten internal communication for the management board. Communicated with clients and scheduled face-to-face meetings for 5+ executives. Conducted basic accounting tasks in QuickBooks and escalated issues to the supervisors.