Experience

YMCA East Surrey

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Disability Playworker

  • Dec 2015 - Present

  I started this role as a volunteer in 2014 and have recently became an employee in December 2015Role and responsibilities:- Providing one-to-one care for those who need it at the Yip4Youth and Yippee Schemes- Liaising with parents and colleagues to ensure the best care possible for the young people- Organising and overseeing various activities- Working in a small team to ensure the individual needs of the young people are met- Providing support at after school clubs and the pre-school for mainstream children and those with special needsAchievements:- Currently working to increase my understanding and use of Makaton



Croydon Council

• United Kingdom
• Government Administration
• 700 & Above Employee

• Business Support

  • Feb 2014 - Nov 2014

  Member of the Business Support Team for the Special Educational Needs Department.Role and responsibilities:- Supported 3 teams within the SEN Department- Kept caseload and child records accurate and up-to date- Answered incoming calls and addressed the sensitive issues that sometimes came with this in a calm and professional manner- Logged and tracked new referrals received by the Early Years Team- Liaised with various professionals to discuss referrals or reviews, set up meetings or to request more informationAchievements:- Completed an induction booklet for current and new SEND staff consisting of how-to guides, legal time-frames, policy reviews, information on changes in policy regarding the switch from Statements to EHCPs, and information about different programs and software used in the department- Accurately and time-effectively transferred sensitive data from one system to a more efficient and reliable system- Reviewed a backlog of children's statements and sent letters to parents and schools informing them of changes, within the legal time frame specified- Designed the format and lay out of the EHCPs to be issued by Croydon Council

• Support Worker

  • Oct 2013 - Feb 2014

  Temporary role as a carer with a disabled young man.Role and responsibilities:- Regularly used makaton and peks to engage him in various activities- Created structured routines that were necessary but also fun and educational for him- Organised activities whilst managing a set budget- Updated family with weekly meetings and written reports- Liaised with his school surrounding his behaviour and progress- Administered medicatiionAchievements- Developed a fun and valuable relationship with the young man and his family- Encouraged verbal communication



Through Unity

• Administrative Assistant

  • Apr 2012 - Nov 2012

  Role and responsibilities:- Employed specifically for researching and collaborating a detailed list of prospective donors - Attending and helping at meetings with parents who lost children to violent crime- Also helped in assisting with bid writing and contacting donors